Chances are if you didn’t go to design school (or don’t have a career in design) you believe you have absolutely no clue what Design Thinking is.
But when one starts analysing how they create solutions, they are likely to recognise similarities with this now superpop method. Innovation by Design Thinking follows patterns similar to other traditional methods, however guided by human-centric principles rather than business & technology requirements. Katja Tschimmel (2015) describes it as a way of transforming and innovating through human-centric approach. In other words, creative thinking with people in mind that leads to actually meaningful solutions.
Doing is the new Teaching
During 2 intensive days we had guests from Portugal, Katja Tschimmel and Mariana Valença, lecture the Design Thinking masters course at Laurea SID. What stood out for me was their way of lecturing. They digested all those years of extensive research into easy-to-grasp exercises and a useful set of slides overviewing everything Design Thinking. It was interactive and inspiring rather than exhaustive. Quickly the lecture became practical with quizzes, ultimately becoming a workshop following one of the models presented, Evolution 6.
I’m more interested in observing how Design Thinking can change the way we teach/learn anything at schools in general. While performing the exercises myself I recognised at least 4 design thinking principles applied to the teaching&learning environment, described by Tschimmel in the latest Research Report D-Think.
4 Design Thinking Principles for Education
1. Holistic Approach
We performed an ice breaker in which we mapped ourselves in space according to country of origin. In another warm-up exercise we collected answers from each other. As a result, we got a more holistic understanding of who we are as a group: I know now peoples’ nationalities and that Laura is an only child. For successful projects every aspect needs to be taken into account. A holistic understanding of the environment and it’s playing parts is one of the starting points of Design Thinking models, like the E6’s Emergence Phase
We created our own personas by actively listening, drawing, observing. We also used “Interviews with images” (one E6 Empathy Phase tool) to understand emotions triggered by different concepts. The goal of the empathy principle is to deeply understand people’s behaviours, expectations, decision making process, personal and cultural values. Moore (2013) stresses how commitment to human-centricity is fundamental in organisations. Understanding well people around us brings value to collaboration in learning environments as well.
3. Creative Thinking
The exercise of jotting down all possible things to do with a pen, and later on the “Brainwriting” tool helped us practice the concept of divergent thinking without judging each other’s ideas. The key point is to support a healthy, stereotype-free, effective creative collaboration (E6 Experimentation Phase)
As a designer, most times I try out new tools it’s a beta software, a template or a keyboard shortcut. When I saw the Lego toys for the “Desktop Walkthrough” I was very curious what kind of learning outcome it could possibly produce other than pure play. It was a surprise to realise how it helped us identify pain points in our customer journey.
The principle of early testing and improving works as a bridge between conceptual solutions and their materialisation. Because prototypes identify risks early, they also have an important business impact according to Moore (2013). I feel active prototyping in education could help institutions adapt faster to students’ fast changing needs.
Moving away from a Book-Centric to Human-Centric Educational Approach
The outcome of those 2 days was a well-structured, innovative solution co-created based on Design Thinking tools. Considering students’ initial level of familiarity with the methodology, results were impressive. It was a challenging effort, but the process was flexible enough to adapt to common student limitations such as limited attention spam and fatigue, for example.
And just like that, Design Thinking principles were successfully used to teach Design Thinking. It was different from the traditional lecture during which you sit and get dumped tons of really technical information. It was interactive and just deep enough to inspire and guide our further studies. I felt the learning experience was pleasant and that I have truly internalised the learnings by doing.
If you are interested in experimenting with the same tools we used, you can now buy online the playful deck of Design Thinking cards from Mindshake.
written by Livia Hakala
Mootee, Idris. 2013. Design Thinking for Strategic Innovation: What They Can’t Teach You at Business or Design School. Wiley.
Tschimmel, Katja. 2015. Research Report D-Think.