Tag: Service Innovation and Design
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Understanding Design Thinking as a Strategic Innovative Tools
By Sharmila Hamal and Archana Chudal We are very much excited about workshop of Design Thinking which was held on Oct 1st and 2nd .There is a truly great and important start up with Laurea SID, where we learn about actually how design thinking goes practically. Through out the whole sessions we learn to collaborate…
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Extreme Group in Action: Transforming Student Challenges into Service Solutions
Written by: Sagar Shrestha and Rupa Kumari Thapa 1.Introduction The contact sessions held on 1–2 October 2026 provide an opportunity to explore how this approach can be applied in practice. Are you sure the “idea” currently in our mind is the best we can do? How will we implement those ideas to design a service…
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Does AI Make Us More Creative or Just Faster?
Written by Iryna Ilyuchyk & Tanjid Hossain During our Design Thinking workshop, Katja Tschimmel introduced the idea of Design Thinking 4.0, where humans and AI work together in the creative process. We agreed not to use AI during ideation. We first explored the problem and generated ideas ourselves, while AI was allowed later, during prototyping.…
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From Ideas to Action: What Design Thinking Taught Us
Written by: Saroj Shrestha Mengyun Xu Our first two days of Design Thinking were intensive, practical, and sometimes surprising. Before the sessions, we mainly understood innovation as creating something new. By the end of the second day, we realized that our understanding had already started to change. Innovation is also about understanding people, finding the…
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The Courage to Share Rough Ideas: Why Prototyping Drives Innovation
Written by Marin Anita & Sarker Md Saddam Hossain In most workplaces, and even in everyday life, we are under pressure to deliver ready and polished solutions. However, Design Thinking shows us a counterintuitive paradox: incomplete prototypes, messy drawings, crude models, rapid mock-ups — this is where magic happens. Prototyping is not just a design…
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Why, why, why Design Thinking?
“It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them’”. –Tim Brown Reflections by Marita Ruotsalainen and Katja Räisänen The workshop days of Design Thinking with engaging pracademic Daniela Marzavan felt like looking at something familiar through a pair of new glasses…
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Design Thinking: A Powerful, Yet Imperfect Tool for Innovation
Design Thinking refers to a human-centered, iterative approach for solving complex problems, often leading to innovation. The process involves empathy, creativity, and experimentation, helping teams come up with solutions that may not emerge from traditional methods. Over a weekend learning experience, we delved into the nuances of Design Thinking, gaining insights into both its potential…
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From design thinking to design your life: Don’t think, experience!
Written by Linh Duong and Mira Airola. Do you know that Finland is in fact the forerunner in the service design field? Finland has the highest proportion of service and business designers, at least until 2016 (Adair, 2018 from LinkedIn Mar 9, 2016). Finland has the highest proportion of service and business designers (Source: Adair,…
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“Train Your Empathy Muscle”: A Crucial Skill in Service Design
How often have you thought of empathy as a skill which can be trained? During the Design Thinking class, we found out that empathy is an important characteristic for a service designer to have, but it is also a quality and a tool which can be improved. Empathy is a prolific discussion point in Design…
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Rethinking Problem Solving: The Power of Design Thinking
By Julia Reinhard and Jasmin Tossavainen In our fast-evolving world, linear problem-solving methods fall short when dealing with the intricate challenges we encounter daily. The book and a majority of the articles we explored highlight the inadequacy of linear approaches in addressing today’s complex obstacles and opportunities. These are so-called “wicked” problems with no straightforward…
