About us

The Master’s degree programme in Service Innovation and Design has globally been the first multidisciplinary degree programme combining service business and service design competences, and it continues to be in the forefront in this field. This part-time Master of Business Administration programme is offered by Laurea University of Applied Sciences in Espoo, Finland.

This is a place for the SID students and the faculty members to share their ideas and experiences. Here you can find inspiring and unique thoughts and information on service innovation & design methods, literature, events, projects, people and trends.

You can read more about the history of the SID programme in this blog post and in the International Journal of New Trends in Education and Their Implications. 

By following this blog you ensure staying updated with what happens in the service innovation & design field.

Feel free to leave comments on any of the stories you read.

Service Innovation and Design programme in brief

Since 2009 Laurea University of Applied Sciences has offered a cutting edge degree programme in Service Innovation and Design – an ideal vehicle to create distinctive competences. This Master of Business Administration programme is a 1.5 – 2.5-years, 90 ects credits professional program, which trains students from diverse backgrounds to become practicing service developers. It is offered in English and can be completed alongside a full-time job. The entry requirements for Master’s studies in Finnish universities of applied sciences are a Bachelor’s/Master’s level degree and at least two years of work experience after the graduation.

The next application period for the SID Master’s programme is in January 2024. The studies begin in September 2024. Please follow the Laurea webpages for more information.

If you have any questions on the contents of the programme, please don’t hesitate to contact the Head of the programme, Virpi Kaartti (virpi.kaartti (at) laurea.fi).

SID literature

Publication: Kaartti & Quilland (Eds:) Service Innovation and Design – Stories of the Emerging Themes and Impact of the Education

LINK

SID Thesis

If you want to read the theses that have been done in the SID programme, you can find them online

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