Service Innovation & Design
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THINK, ACT AND GENERATE: Steps Ahead in Design Thinking at LAUREA
written by :- Partiva Madai and Praveen Thapa Class started with participation. We started working in team, forming different groups. Simple works were assigned to each group. We started thinking, making notes and picturising friends while introducing and equal participation was followed. This was a beginning of shaping mindset to think, visualise and sticky notes…
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The Problem Behind the Problem: From Classroom Experiments to Strategic Innovation
What if innovation begins not with finding a solution, but with asking the right question? Reflecting on our design thinking sessions, this blog explores how understanding people’s needs, challenging assumptions, and turning ideas into prototypes can lead to more meaningful and innovative solutions.
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From Sticky Notes to Real Understanding: Our First Steps in Design Thinking
By Santosh Lamichhane and Arun Khadka Starting point: What is design thinking?Before the course, we thought design thinking was about making things look nice. We also thought it meant sticky notes and brainstorming. On 1–2 October, Elif Öztekin (2026) showed us it is much more. It is a way of thinking and working, and it…
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Understanding Design Thinking as a Strategic Innovative Tools
By Sharmila Hamal and Archana Chudal We are very much excited about workshop of Design Thinking which was held on Oct 1st and 2nd .There is a truly great and important start up with Laurea SID, where we learn about actually how design thinking goes practically. Through out the whole sessions we learn to collaborate…
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Step In & Step Out – What We Learnt About Real Problems Using Design Thinking
By Deepesh Khadka, Uma Dhakal Gautam & Rajesh Kumar Shah | Design Thinking Masterclass – 1-2 October 2026 – Lecturer: Elif Öztekin, Laurea University of Applied Sciences. Have you ever had a perfect plan for your project, only for everything to change? Well we have! But after completing two days of Design Thinking at Laurea we…
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Discovering Design Thinking: Creativity, Complexity and Innovation
By Abhishek Gupta and Phoolmaya Dimdung Tamang Laurea Experience The experience of our first couple of days at Laurea on 1st and 2nd Oct was very peculiar one as it was the first time for us to be at Laurea and we were starting our journey with SID masters. As international students, we got introduced…
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Extreme Group in Action: Transforming Student Challenges into Service Solutions
Written by: Sagar Shrestha and Rupa Kumari Thapa 1.Introduction The contact sessions held on 1–2 October 2026 provide an opportunity to explore how this approach can be applied in practice. Are you sure the “idea” currently in our mind is the best we can do? How will we implement those ideas to design a service…
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Listening Before Building
By Chiranjivi Roka & Shojan Shrestha We walked into lecturer Elif Öztekin’s masterclass on 1 October, we had only a rough idea of design and no clear expectations for the session.. We thought design thinking was mainly about designers and their methods and tools for their product, but we did not fully understand what it…
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What If the Best Innovation Begins with a Question, Not an Answer?
When Finding the Right Answer Is Not Enough. We tend to approach problems with the expectation that there is a right answer. What happens when a problem has no single right answer at all? That was the central question of Katja Tschimmel’s Design Thinking masterclass. Rather than seeing innovation as a race to a solution,…
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I Came In Oblivious. I Left With Something Worth It.
By Aditya Rai I walked into Prof. Katja Tschimmel’s masterclass on 4 September not knowing what to expect. Design thinking was a phrase I’d heard, not something I understood. I left with something worth it, and something I needed. Walking in Blind The session got practical fast. Paired with random classmates, we interviewed each other…
