Service Innovation & Design
-
Understanding Design Thinking as a Strategic Innovative Tools
By Sharmila Hamal and Archana Chudal We are very much excited about workshop of Design Thinking which is held on Oct 1st and 2nd .There is a truly great and important start up with Laurea SID, where we learn about actually how design thinking goes practically. Through out the whole sessions we learn to collaborate…
-
Step In & Step Out – What We Learnt About Real Problems Using Design Thinking
By Deepesh Khadka, Uma Dhakal Gautam & Rajesh Kumar Shah | Design Thinking Masterclass – 1-2 October 2026 – Lecturer: Elif Öztekin, Laurea University of Applied Sciences. Have you ever had a perfect plan for your project, only for everything to change? Well we have! But after completing two days of Design Thinking at Laurea we…
-
Discovering Design Thinking: Creativity, Complexity and Innovation
By Abhishek Gupta and Phoolmaya Dimdung Tamang Laurea Experience The experience of our first couple of days at Laurea on 1st and 2nd Oct was very peculiar one as it was the first time for us to be at Laurea and we were starting our journey with SID masters. As international students, we got introduced…
-
Extreme Group in Action: Transforming Student Challenges into Service Solutions
Written by: Sagar Shrestha and Rupa Kumari Thapa 1.Introduction The contact sessions held on 1–2 October 2026 provide an opportunity to explore how this approach can be applied in practice. Are you sure the “idea” currently in our mind is the best we can do? How will we implement those ideas to design a service…
-
Listening Before Building
By Chiranjivi Roka & Shojan Shrestha We walked into lecturer Elif Öztekin’s masterclass on 1 October, we had only a rough idea of design and no clear expectations for the session.. We thought design thinking was mainly about designers and their methods and tools for their product, but we did not fully understand what it…
-
I Came In Oblivious. I Left With Something Worth It.
By Aditya Rai I walked into Prof. Katja Tschimmel’s masterclass on 4 September not knowing what to expect. Design thinking was a phrase I’d heard, not something I understood. I left with something worth it, and something I needed. Walking in Blind The session got practical fast. Paired with random classmates, we interviewed each other…
-
From Tools to Confidence – Learning Design Thinking by Doing It Together
We started the course with different ideas about Design Thinking and ended with a much broader understanding of it. Through hands-on exercises, teamwork and reflection, we learned how empathy, experimentation and collaboration can turn uncertainty into learning, ideas and new possibilities.
-
Does AI Make Us More Creative or Just Faster?
Written by Iryna Ilyuchyk & Tanjid Hossain During our Design Thinking workshop, Katja Tschimmel introduced the idea of Design Thinking 4.0, where humans and AI work together in the creative process. We agreed not to use AI during ideation. We first explored the problem and generated ideas ourselves, while AI was allowed later, during prototyping.…
-
How Might We Give a Busy Father His Week Back? Design Thinking Changed the Question.
By Asad Hussain and Anu Maharjan. We arrived at Katja Tschimmel’s two-day masterclass expecting a toolkit. We left with a reframed problem, a paper map covered in Lego, and a clearer answer to why design thinking can survive in organisations where other innovation methods quietly die.
-
From Shared Experiences to an App: Our Design Thinking Journey
By Michael Sylvia and Laxmi Khatri Shrestha It began with storytelling and listening(Empathy) In our first group exercise, Katja Tschimmel showed us how universal questions created common ground among diverse people from all over the world. We learned about each other and where we started on our paths that led to Espoo. Each question told…
