Category: Uncategorized
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Design Thinking – the bridge between the problem and solution
I had a chance to attend a two-day intensive course called `Unlocking the Secrets of Service Design´ offered by CityDrivers. The trainers were Dr. Niels Billou and Adil Mansouri who are experts on Design Thinking and innovation. Both trainers created very energetic and enthusiastic environment that helped us, participants, to get excited about the two-day…
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Holacracy – an innovative management practice for organizations
During Gdynia Design Days and Design Talks Business Summit, I had a chance to participate in a workshop about Holacracy run by Ewa Bocian – a partner at Dwarfs and Giants, an innovation company which is organized in a holacratic way and its mission is to help shape the future of work. Source: Harvard Business…
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The key take-aways from POLISHOPA Design Thinking 2019 conference
POLISHOPA is the biggest Design Thinking conference in Poland, two days of interesting lectures and two days of workshops, 16 experts from different fields and 4 speakers from abroad. It was the sixth edition. You can find more details on this page: https://polishopa.pl/ I recommend signing up for the newsletter to get information about the…
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Co-creating a City Family Centre
Kallio Family Centre Workshop for Residents 28.1.2019 Caisa Cultural Center, Leipätalo, Helsinki For some time already, I have been interested in how the residents of Helsinki are engaged in developing the city and city services. I have participated e.g. in the Participatory Budgeting planning sessions targeted for the residents in November 2018. This time, I…
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Designers share – part 3: Open sessions at Service Experience Camp 2018
By Ninja Fedy After introducing the Service Experience Camp 2018 in a blog post earlier I am now sharing insights from a few open sessions I attended at the event. Session 1: Design Sprints This session was meant for those who had already facilitated design sprints “the Google way” and was hosted by one of SXC…
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From a maze into a daze
Towards solutions via co-creation On December 11th I attended an event called Redi*: Towards Solutions, in Redi*’s Vapaakaupungin Olohuone. Vapaakaupungin Olohuone is a open space for everyone who wants to hold an event, a workshop or just to be. It’s possible to organize events for free as long as they are free for everyone…
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Can big organizations be agile?
For big companies, change is hard and slow. No news here. However, corporations that are successful, keep up with the change. How is it done? A few quite interesting points were raised at an event on how to engage your customers in developing digital services organized by Helsinki Region Chamber of Commerce. The event was…
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Designers share – part 2: Service Experience Camp 2018
By Ninja Fedy Photo: Silviu Guiman The topic of the fifth Service Experience Camp was “Crafting delight, delivering value” and it was organised in Berlin on November 2-3, 2018. The concept of this two-day event is a so-called unconference: a highly interactive event where service design professionals from all around the world gather together and…
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Designers share – part 1: video tour through Berlin
By Ninja Fedy I’m on a personal mission: to start sharing knowledge in a more agile and transparent (aka. quick and dirty) way. My first step on that path is a video I made about a Service Design Tour in Berlin. A first step in sharing insights from conferences and meet-ups that have been stuck…
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Takeaways and reminders from SXC18
Service Experience Camp is not just another conference. Thought by service designers, for service designers, it is a 2-day “unconference” whose new edition always tops up the previous ones thanks to an amazing selection of design leaders as speakers, a passionate and proactive audience of practitioners, and a long list of carefully planned details that…
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