Category: Service Design events

  • Hackathons as Design Experiences

    Hackathons as Design Experiences

      I participated recently in two hackathons, Emotion Hack Day hosted by YLE and researcher Katri Saarikivi, and Climathon by Climate-KIC, hosted by Urban Academy. Hackathons are events that generate solutions to a challenge, and usually the solutions are technical in nature, like applications or programs. It seems though that the idea of hackathons has…

  • Future Service Design: Designing Solutions for Systemic Problems

    What kind of future is waiting for us service innovation and design students? How service design is transforming and what kind of skills are needed when working in the service design field in the future? These questions were discussed from several perspectives in the super interesting Palmu Society 10 + 10 event organized in Tennispalatsi.…

  • UX and Service Design: are they essentially the same thing?

    Since service design started gaining ground in business conversations, it is not rare to come across questions or comments like: “what do you mean by service?”, and “Ah, it’s basically UX design” or “Ok, but can you make wireframes?”. In facts, considering the increasing intangibility of products in the digital age, the distinction between products…

  • Designing social robots

    Event: Social Robotics Breakfast Time: 29.10.2018, 8.30 – 11.30 Place: Futurice, Helsinki Social Robotics Breakfast organized by Futurice brought together people enthusiastic about robots, design and plentiful breakfasts, so no wonder I was there as well. Introduction to Social Robotics The morning started with a panel discussion about social robotics. The panel consisted of human experts involved…

  • Dash 2018 Takeaways – How to Approach a Hackathon?

    Dash 2018 Takeaways – How to Approach a Hackathon?

    by Miikka Paakkinen   Last weekend I participated in the Dash 2018 design hackathon. During the event our team was challenged to design a new service business concept in less than 48 hours. The experience was wonderful, so I thought I’d share some key points on how to approach this type of a challenge. Point…

  • Design Sprint as Tool for Non-profits

    Design Sprint as Tool for Non-profits

    By Salla Kuuluvainen Last week I attended an event by Järjestöjen palvelumuotoilijat – Service Designers in Non-profit sector, an informal network by people who work in the NGO sector in Finland and are interested in service design. The event was organized by Kukunori, and organization that works with mental health and well-being. The theme of…

  • Design Process Three Ways

    Design Process Three Ways

    By Salla Kuuluvainen I participated in Dash Design – an event that was preparation for Europe’s largest hackathon DASH. In Dash Design we heard from three companies and their take on design process: Smartly.io, Pentagon Design and Iittala. What became quite clear at the event was that the design process can look very different and…

  • Utopia or Dystopia? How is the Future Looking like in Service Design?

    Utopia or Dystopia? How is the Future Looking like in Service Design?

    By Salla Kuuluvainen I recently attended two events which made me think about futures thinking and it’s relation to service design and innovation. Innovation, by definition, is an act that reaches towards the future, and and engages the innovator in creating a future that may be something they wish for.. or not. How can we…

  • We Should All Be Interested in Ethical Questions Related to AI

    We Should All Be Interested in Ethical Questions Related to AI

    by Miikka Paakkinen This post is the second of a two-part blog series on design topics related to artificial intelligence (AI) and robotics. Click here to read part one on trust. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…

  • Nokia at Helsinki Design Week: Innovation in an enterprise

    As part of Helsinki Design Week this year, Nokia spoke about the role innovation plays in Nokia’s present and future. It was exciting to learn how Design Thinking can have a big impact on the whole organisation. In this blog post, I share my favourite takeaways from the talk.   A small design team can…