Tag: prototyping

  • Travellab: A Creative Concept for Developing Services at Helsinki Airport

      What could make airport service experience more pleasurable for transfer passengers? Well, you could get some ideas as Kirsikka Vaajakallio and Jaakko Wäänänen from Diagonal, as well as Juha Vasko from Finavia presented their Travellab project at Service Design Breakfast last week. Diagonal’s Travellab is also a candidate for Service Design Achievement 2015 in…

  • Behind the scenes – Tools in innovation designers’ sandbox Part 5/5

    Multidisciplinary teamwork, simple but effective tools, virtual work, visualization, prototyping, design thinking… There are tons of different tools designers can use in their work. This is my final blog post about the designer tools our innovation team uses in our everyday work here at the UNICEF Headquarters in New York. This time I’ll introduce two projects relating to…

  • Behind the scenes – Tools in innovation designers’ sandbox Part 4/5

    The New York University (NYU) students I referred to in my last blog post about virtual work were asked to prepare a 1-minute video to communicate their ideas for the next class. There are so many ways to visualize projects and their components that I can only just begin to grasp the subject in this post. I…

  • How to be a good designer

    You need to have the right mindset Nigel Cross, Emeritus Professor of Design Studies in the UK describes in his book Design Thinking (2011) successful designers as optimists and opportunists, who are exploring uncertainty hopefully and dedicated to the tasks in hand. Unlike engineers who want to test, measure and prove something, designers cope with…

  • JamJaming in Barcelona

    Global Service Jams are these incredible and really fun events related to service design that are celebrated all over the globe. Twice a year, a bunch of experienced jammers and hosts meet to make them wilder, more fun and even more productive. Its the JamJam. Last time, it happened in Barcelona, on September 27th-29th. And,…