Tag: Global Service Jam

  • Bench of Awkward Conversations – Global Service Jam 2018

    9th to 11th March 2018 teams around the world were jamming it up on six continents on the Global Service Jam. In Helsinki, around 30 participants and a mentor/organiser team met up on Friday 9th after a hard week’s work to immerse in a weekend of ideating, prototyping, and having fun. With some intros to the ways of…

  • How to make drinking water cool

    I’ve always liked challenges and when I learnt that Laurea Leppävaara will be hosting the Global Service Jam in February 2016 I decided to take part. So far, I’ve been pretty much a novice in service design, but I like the idea of “learning by doing”, which is a key element of service design and…

  • Global Service Jam Helsinki 2016 – rookie´s point of view

    Global Service Jam Helsinki 2016 took place at Laurea Leppävaara campus on 26-28th February. There were about 50 Jammers at Leppävaara but we had other Jammers all around world; about 40 countries and 100 cities were Jamming together with us at the same time. The main idea of the Jam is to work in small…

  • Work- a Head

    I was also participant in Jamming last week at Laurea Leppävaara-campus. Service Jam is about developing new services.  Teams will move from ideas to hands-on solutions using methods from service design, innovative problem solving, and rapid prototyping”.  Testing and prototyping and making new app was very interesting. it was hard and busy time, but I…

  • Service Jam newbie’s experiences in the Global Service Jam Helsinki 2016

    On Friday evening approximately 7 pm about 50 participants of the Global Service Jam Helsinki 2016 sitting in the auditorium in Laurea Leppävaara heard a sound of a water splashing. That was the secret theme of this year’s Jam. After hearing the secret theme the jammers had to think up a problem that needed to…

  • Jamming in Leppävaara

    Last weekend I was Jamming. Service Jam 2016 HKI took place at Laurea Leppävaara-campus. Service Jam is yearly event where people gather around to create new services in 48 hours. Jam is all about testing different techniques, learning from each other’s and having fun. This year 102 Jams were organized in 41 countries. Jam has…

  • Processing Customer Needs in Service Jam

    Processing Customer Needs in Service Jam

    The theme for the year 2016 was a sound of a plash! On this basis we started individually writing down a problem. The problems we evaluated by idea walking. We changed problem papers and gave them points. The ideas which had most points we selected. And of course they were major global problems like warming…

  • Business owners and investors should take part in Jam events

    This blog post discusses why I think that investors, clients, CIOs, CEOs, CBOs and other people who are responsible for service quality, organisation’s strategy or business should take part Jam events in future. Did you recognise yourself? Great! I thought You when I wrote this. What is Global Service Jam? From 27th of February to 1st of March in…

  • Better service for elderly people – Global Service Jam 2015 challenge

      The Global Service Jam is a non-profit volunteer event organized by an informal network of service design enthusiasts. The Jam has a staff of none and a budget of nearly nothing. Amazing! I heard about the Jam when I started my MBA studies in Services Innovation and Design Programme at Laurea University of Applied Sciences.…

  • Experiences from the Global Service Jam Helsinki 2015

    Global Service Jam is a yearly event enabling anyone interested in service design and design thinking to co-create, experiment and develop new solutions inspired by a shared theme.  This year, the Jam was arranged in 100 cities during the weekend of February 27th – March 1st all around the world. In the Jam, the participants…