Tag: design thinking
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To me sound of SID is like a sound of music
How I found my inner spark of Services Innovation and Design Thinking? I was one of the lucky ones who got in to Services Innovation and Design (SID) Programme at Laurea University of Applied Sciences. We newcomers met for the first time during our 3-day kick-off session in September 2014. I had high expectations for the class but I also kept…
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3 lessons in innovation that changed my way of thinking
Have you ever heard that you should learn one new thing a day? Well one September day I was lucky to learn three interesting new things that changed my way of thinking. I attended an intensive course held by Design Thinking gurus Gijs van Wulfen and Katja Tschimmel. Design Thinking offers a process to transform…
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I’m in Service Design Heaven!
Yes, of course. This makes sense. I want to test this asap. SID program’s Design Thinking session in September 2014 by Katja Tschimmel and Gijs van Wulfen made me realize something I had unconsciously incubated – and to desire further information. Think if we could learn to love our challenges and transform them into innovation…
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You cannot innovate alone!
You’ve got a great idea, now what? How to get innovation off the ground in your company? “You can invent alone, but you can’t innovated alone.” – Gijs van Wulfen In the first course of our Service Innovation and Design studies we got to tackle the fascinating subject Design Thinking in an innovation…
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Me, Designer?
Few weeks ago I was super excited to start my Service Innovation and Design studies. Our heterogeneous group seemed to be full of inspiration, motivation and richness from different backgrounds. During those very first days my thoughts started to wonder around and, to be honest, I felt a bit confused: How can I become a…
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The 21st Century Customer
E6/E4, FORTH, HCD, 3 Is, Hasso-Plattner, 4D/DoubleDiamond, SDT…these are all methods that have come up during the reading for this class and in class. Whatever the method, the point is to have a process that is collaborative (between team members but also between the team and the intended consumers and also the unintended consumers), with…
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Natural Born Designers
The ability to design is undeniably an essential part of human intelligence. Everyone is a designer. Just like everyone is capable of creative thinking. We may not be equally talented at it but using Design Thinking tools can amplify our chances for success tremendously when working on tasks or problems at hand. Over the span…


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