Service Innovation & Design

  • Design Thinking For Business Innovation

    Design Thinking For Business Innovation

    Innovation has always be seen as a myth, where genius is the main ingredient for it. Unfortunately this is not the reality! Innovation can be a systematic process. The key to successful innovations is to understand where the process starts. The process starts by first understanding the current needs, the current obstacles the target audience want to overcome and then formulating insights that can guide…

  • Gamification: A Quick Introduction

    Gamification: A Quick Introduction

    Games have been always known for their immersive and engaging experiences. These experiences normally challenge players to spend huge amount of time and efforts playing games, in return of gaining that sense of pleasure, mastery and progression that games generate in the player mind. Building on the strength of games, the term gamifiaciton have been…

  • Behind the scenes – Tools in innovation designers’ sandbox Part 5/5

    Multidisciplinary teamwork, simple but effective tools, virtual work, visualization, prototyping, design thinking… There are tons of different tools designers can use in their work. This is my final blog post about the designer tools our innovation team uses in our everyday work here at the UNICEF Headquarters in New York. This time I’ll introduce two projects relating to…

  • Behind the scenes – Tools in innovation designers’ sandbox Part 4/5

    The New York University (NYU) students I referred to in my last blog post about virtual work were asked to prepare a 1-minute video to communicate their ideas for the next class. There are so many ways to visualize projects and their components that I can only just begin to grasp the subject in this post. I…

  • Getting steamrolled by the Jam! #GSJTampere#Innovation#Happy

    There are some things in life that you need to experience yourself in order to truly understand them – Jamming is definitely one of those! You simply can´t capture the spirit of Jamming with words. Any attemp would result in lines full of superlatives and corny phrases, and in the end, readers would think you…

  • Once upon a time in Tampere Global Service Jam

    What is The Global Service Jam? It’s a global innovation burst of 48 hours. Think of a bunch of musicians starting to play together. They all have their individual instruments, but after some try and error, they will be able to reach harmonies and create a unique sound and create new music. It’s the same…

  • Master Thesis: Empowering Child Sponsorship with Service-Dominant Logic

    In this blog post, I Introduce my master thesis and share some of my personal experiences from the MBA studies. As part of my master thesis (which can be downloaded from here: Salo Erkki Master Thesis) I developed a Service-Dominant Logic based business model canvas application for child sponsorship organizations. With the help of the canvas, value…

  • Learning in Action – How We Won the Second Place in a Service Design Competition

    ”Could you send a female inspector?” This is how Jaakko started our pitch at Sitras’s Service Design competition on March 3, 2014. The competition was part of Sitra’s new security forum, and it intended to test how service design could help to improve public services and make them more user-centric. The actual design goal set…

  • Cloud Computing with OpenStack – 2nd Meetup Event in Finland 2014

    Second meetup event in Finland dedicated to OpenStack®, the open-source operating system for the cloud, was held in Helsinki on 11th February 2014. Apollo Live Club hosted twice bigger crowd than in the first meetup in October last year, indicating rapidly growing interest in cloud computing. Event was organized by Cybercom Finland and sponsored by…

  • Adapt Lean and take a step ahead and see the difference

    The Day starts with Lean Market Entry Lecture by Olla sundell CEO of Hub Helsinki. LeanThinking being the agenda of the day everything around was supposed to be Lean. Lean methodology is what I have learnt after being part of this service design industry. This topic has been one of my personal favorites. Lean is a…