Service Innovation & Design

  • Service Experience Trail – from MS Digital Eatery to Deutche Bank 101 concept

    I participated the Service Experience Camp 2015 during 12 – 14 November in Berlin. On the preceeding day of the actual Camp event, I walked the optional 2,5 hours trail in Berlin Mitte with other Experience Camp participants. We got introduced to 4 particular retail spaces. We started with the Microsoft Digital Eatery, a combination…

  • Because who is perfect?

    On 4th of November I participated in a lecture at Helsinki University of Business (Studia Generale by Simo Vehmas). This lecture was about the human rights of people with disabilities . This interesting topic carried me and my thoughts towards an ideal world, where everyone could live their life unlimited by their special needs. As a…

  • Women in Tech 2015 – match-making across industries to discover hot spots of innovation!

    Women in Tech 2015 was arranged on 7th October in Helsinki with the theme “Make a difference!” and lured women of all ages with an interest in the future of business and technology to participate. The guest speakers Stephanie Keller-Bottom and Tammy Noll motivated us as women to be the change we want to see.…

  • Advice for entrepreneurs: Is you business disruptive, adaptive and scalable?

    At the Lifestyle Business Convention in London, co-founder and CEO of Wealth Dragons, John Lee gave a talk on “How to start a business and become an entrepreneur”. One of his topics was Why do 50 percent of all businesses fail in the first year?. The most important aspect for him was that these businesses…

  • Open data and its potential – free information for all

    What do we mean by open data? It is material which is created by public administration, organisations, companies or private persons and which is freely available and free of charge for the use of others. I attended a morning coffee event held by the Urban Academy, where launching of the open data of the City of Helsinki…

  • Public Health Booster – Project which brings startup thinking into health care

    I took part in a Public Health Booster Workshop held in the Laurea Tikkurila Campus – a project formed together by the Laurea University of Applied Sciences, City of Vantaa and HealthSPA – the Finnish health ecosystem booster, a non-profit association for health startups, with its main aim at placing Finland among the top best in healthcare. HealthSpa creates events, like this workshop, which matchmake healthcare professionals, students…

  • Lean Startup & how to test our most dangerous assumptions in an affordable and quick way?

    Lean Startup & how to test our most dangerous assumptions in an affordable and quick way?

    Tuomas Mikkonen from company called Connection held a one evening course on agile product and service business development with lean startup method. I attended this course in the end of September as it was available in the series of events organized by IT-Ekonomit and Ekonomiyrittäjät. We all in SID 2015 have recently gotten familiar with…

  • Collectively ‘Thinking Design’

    ..my experience.. Starting studies after a decade…years of work life and now back again to a student life! Was not sure what to expect and get from the SID master’s program starting on the morning of 4th September 2015 with ‘Design Thinking’ A very exciting day to begin, students around full of inspiration, motivated, energized…

  • Yves Béhar: Design is the driver for technology

    I had the great forture to see Yves Béhar give a talk at the London Global Design Forum. Béhar is a design entrepreneur and the founder of FuseProject. He was named one of the Top 25 Visionaries by Time Magazine. His humanitarian work includes One Laptop Per Child and See Better to Learn Better. Béhar…

  • Think Aloud – Design Think

    Designing a new service concept is a team effort. There are several well known Design Thinking methods that guide through the design process leading to innovation – for example IDEO’s 3I model (2008) and British Design Council’s Double Diamond (2005) to mention two. But how can we make sure everyone’s ideas are being heard during…