Category: Students’ stories

  • I am on a path to somewhere! by Annamarja Paloheimo

    Two days of learning by doing, experimenting, prototyping, role playing and presenting under the tutelage of Katja Tschimmel has certainly guided me on a path to something new. Katja put her research into work as she introduced the Evolution 6 -Innovation & Design Thinking Model to us. In the model 36 different tools are introduced with…

  • Learnings from Facilitation-as-a-Service

    I had a possibility to facilitate three workshops for two different projects (2 ws + 1 ws) in this spring. The projects were related to improve empathy in health care, facing the patients and their relatives in new ways and find development ideas in the workspace. The participants of workshops were personnel and students of…

  • Co-creating healthcare – improving customer interaction

        Customer interaction is a key element in healthcare services. Laurea  students from the nursing degree program have been working on an intensive project with Suursuo Hospital in Helsinki. Kirsi Ronkainen, leading the project from Laurea University of Applied Science offered the chance for SID2017 students to participate as facilitators in a workshop with…

  • UX and Service design excursion at Eficode

    This week I was again lucky to be able to get a seat to an interesting excursion hosted by Eficode. The topic of the excursion was User Experience and developing digital services and it was held together with VIMAPA and KäY (Frieds of the User), a cross-disciplinary community of students interested in usability, user experience,…

  • Motive based profiling in Service Design by Kuudes

    Juha-Pekka Ahvenainen, Markus Alavaikko We participated design breakfast arranged by Kuudes. According to their web pages Kuudes is Nordic insight, strategy and design agency. They have been doing motive based profiling of the customers for over ten years and they have published their latest studies last year. Kuudes has found eight different Finnish customer profiles…

  • Designing Business at OP – thoughts from an excursion visit

    I got the chance to participate in a company excursion visit to OP Financial Group organised by Ompeluseuran Palvelumuotoilijat. Ulla Jones, Design Culture Lead at OP was to give a presentation on and around the topic Business Design. What it is and how it was applied at OP. I was really looking forward to this…

  • Facilitation for 100 people? How to cope that?

    Facilitation for 100 people? How to cope that?

    Facilitation is the key of service design projects. According to Schein (1990) facilitation is a process of HELPING, putting more emphasize on inquiry of the problem, and combining methods that will help facilitator be enabler, not a leader of the process with the approach of owning the problem. In the last project I became a part of…

  • Digital trends: Will 2018 be the year of Virtual reality?

    Is 2018 going to be the year of Virtual Reality? Jeremy Dalton, the Virtual Reality and Augmented Reality Lead for PWC, wants to believe, but doesn’t think the public is ready yet. Last week I attended a series of lectures in London about Virtual Reality (VR) and Augmented Reality (VR) and how companies are using…

  • Learning programming through the power of design and data

      “Programming is boring” With these words began a Design Lab lecture at Campus London. The two speakers Jenny and Regina were presenting a case study of developing NoobLab tool, an intelligent learning environment for teaching programming. The speakers had just concluded an eight month project at Kingston University, where the goal was to develop…

  • BELT BOOTCAMP NORRKÖPING 2017

    Juha-Pekka Ahvenainen, Markus Alavaikko We were lucky to be part of the winning team at Digital Wellbeing Sprint (DWS) which took place in Metropolia Leppävaara on August 2017. The first price was an opportunity take part in the third Belt Bootcamp on 18-20 September 2017 in Norrköping, Sweden. We were able to send two of…