Category: SID trends

  • We Should All Be Interested in Ethical Questions Related to AI

    We Should All Be Interested in Ethical Questions Related to AI

    by Miikka Paakkinen This post is the second of a two-part blog series on design topics related to artificial intelligence (AI) and robotics. Click here to read part one on trust. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…

  • 7 Things to Consider When Designing for Trust in AI and Robotics

    7 Things to Consider When Designing for Trust in AI and Robotics

    by Miikka Paakkinen This post belongs to a two-part blog series on design topics related to artificial intelligence (AI) and robotics. You can read part two on ethics by clicking here. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…

  • Motive based profiling in Service Design by Kuudes

    Juha-Pekka Ahvenainen, Markus Alavaikko We participated design breakfast arranged by Kuudes. According to their web pages Kuudes is Nordic insight, strategy and design agency. They have been doing motive based profiling of the customers for over ten years and they have published their latest studies last year. Kuudes has found eight different Finnish customer profiles…

  • “Memorable experiences, meaningful life”. But what is an experience, exactly?

    “Aalto Experience platform fosters and promotes a multi-disciplinary approach to understanding and designing for experiences by combining scientific, artistic, business, and technological angles to human experiences.” 13th February marked the day of the Aalto Experience Platform Kick-off. With the mission of making Aalto University a world leader in multidisciplinary experience research, Experience Platform is an…

  • Storytelling – The next generation of narrative

    In my Service Innovation and Design studies, I have heard and talked a lot about Storytelling as a tool for innovation. That is why I was excited to attend an event in London organized by General Assembly where Magnus Moar from Middlesex University was talking about Storytelling as the next generation of narrative. At a…

  • The most topical conversation in design is about ethics

    After going on different types of design events, it seems quite obvious that there is one topic that seems relevant in all aspects of design: ethics. In technology+empathy Design Talk, Nelli Lähteenmäki spoke how designers should consider the impact their service has, already before designing it. She mentioned Tristan Harris who has founded a non-profit…

  • Digital trends: Will 2018 be the year of Virtual reality?

    Is 2018 going to be the year of Virtual Reality? Jeremy Dalton, the Virtual Reality and Augmented Reality Lead for PWC, wants to believe, but doesn’t think the public is ready yet. Last week I attended a series of lectures in London about Virtual Reality (VR) and Augmented Reality (VR) and how companies are using…

  • Next era of well-being

    Next era of well-being

    Since it was founded 50 years ago, Sitra has been a futures house and they have just updated their megatrends report from a Nordic viewpoint. As Finland’s celebrating its 100 year anniversary Sitra wanted to highlight the megatrends affecting work, democracy and inclusion, and growth and progress that are relevant to the Nordic model as…

  • Finland is a Forerunner in Service Design

    Service Design network Finland organised a post-conference event to discuss what were the most interesting topics in the actual SDN –conference that was organised in 2.-3.11 in Madrid. The aftermath about the conference was actually only a minor part of the event organised in Hellon office in Helsinki, but what was interesting was that attendees…

  • 10 years of service design (in the eyes of Service Design Network conference, 2017)

    Creating a common language, implementation as the key action, service design as a internal capacity and scaling the service design – these are 4 most important directions for the service design for the future after summary of 10 years at Service Design Global Conference which happened this week at Madrid.