Category: Service Design literature

  • Daily work hacks with Design Thinking

    Daily work hacks with Design Thinking

    Written by Linda Neiglick and Anamika Firoz You do not have to be a designer to strengthen innovation at your workplace.   In fact, some of the best ideas come from people who look at problems differently.   We gathered a few ideas and research-based methods that you can start using right away if you wish to…

  • Get Your Hands Dirty in Innovation and Design

    Get Your Hands Dirty in Innovation and Design

    Reflections on the Design Thinking course by analyzing the contents of the articles and book, and picking the highlights for the review. This blog was written by Satu Wilson and Huong Thai.

  • Diving Into the World of Design Thinking

    “Now I want you all to introduce yourselves, but this time you will do it differently.” – this is how our Design Thinking course started and little did we know what will follow afterwards. To present ourselves we were divided into groups, where each of us had to first, speak about her/himself, second, count one…

  • Design Thinking at first touch

    DT is becoming extensively popular in modern era as more and more organizations are striving to provide compelling and innovative solutions to their customers. Design thinking helps to expand one’s creativity as well as enables one to utilize a broader range of tools and approaches for innovative solutions. What is it exactly? Design thinking has…

  • Designing your own way with design thinking

    Designing your own way with design thinking

    Making career choices when you’re 18 years old can be cumbersome. The childhood dream jobs, being a doctor or a policeman, probably have changed multiple times leaving you uncertain about what the future will look like. So, what does it take to find your dream job? As we started out journey in the SID program…

  • Becoming a Design Thinker and Doer

    Design Thinking in action Our journey to the realm of Design Thinking started in extraordinary conditions, because our lecturer Katja Tschimmel wasn’t able to attend the course physically – nor some of the students – because of COVID-19. In spite of this, we got an inspiring and participative start for our studies. The best thing…

  • Can we save the world by unblocking our creativity?

    Can we save the world by unblocking our creativity?

    As the problems we are facing as humankind are getting more all-encompassing and complex, the need for human superpowers like empathy and creativity is ever increasing.

  • The Four Joys of Taking Part in a Book Club

    1. Join a Book Club and Actually Finish Reading a Book on Your Reading List Case in point: Ever since I heard about the much buzzed about Palvelumuotoilun bisneskirja (The Service Design Business Book), I was eager to get my hands on it. Needless to say, I never got around it. It wasn’t until I…

  • (Service) Designers, what for?

    by Kaisa Hölttä On the very first day of the Design Thinking course by Professor Katja Tschimmel, two existential questions rose in my mind: What is the role of a (service) designer in the innovation process? In the world where customers´role is more and more emphasizes, can customers even take a full responsibility of design…

  • Practical Design Thinking – Power of Fast Prototyping

    Practical Design Thinking – Power of Fast Prototyping

    The Course in Practical Design Thinking at Laurea was definitely a wow-moment. After two days of practicing design thinking we left inspired and empowered to take a new look of our life and work challenges. It f I would to choose the most powerful powerful tool I learned during this course it would be rapid prototyping. What Fast Prototyping…