Month: September 2018
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Where is the Groan Zone in Design Thinking?
By Salla Kuuluvainen Abductive thinking is a skill crucial for Design thinkers. It refers to being able to stay analytical and emphatic, rational and emotional, methodical and intuitive, oriented by plans and constraints, but spontaneous at the same time (Tschimmel 2012,3). We practiced our best capability in abductive thinking in a two-day workshop with Katja…
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(Service) Designers, what for?
by Kaisa Hölttä On the very first day of the Design Thinking course by Professor Katja Tschimmel, two existential questions rose in my mind: What is the role of a (service) designer in the innovation process? In the world where customers´role is more and more emphasizes, can customers even take a full responsibility of design…
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Practical Design Thinking – Power of Fast Prototyping
The Course in Practical Design Thinking at Laurea was definitely a wow-moment. After two days of practicing design thinking we left inspired and empowered to take a new look of our life and work challenges. It f I would to choose the most powerful powerful tool I learned during this course it would be rapid prototyping. What Fast Prototyping…
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Free Design Thinking Models to Help You in Your Project
by Miikka Paakkinen Design in a business context looks to answer two questions: what problems are your customers facing, and how might we solve those problems while providing the best possible experience? Design thinking models can help you in your quest for the answers. Along the way, they might also assist you in asking better…
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Design Thinking – Be creative and fail fast
“What if I´m not creative?” – Of course you are, we all are – otherwise we don´t survive in this world. Prof. Katja Tschimmel This is how our lecturer, Prof. Katja Tschimmel, answered the question when our two-day Design Thinking module started at Laurea. An interesting journey started for all the new Laurea MBA Service…
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Should design thinking really be human-centred?
While reading Tim Brown’s “Change by Design”, I was touched by the story of the ORAL B toothbrush found among the rubbish deposited on the beach. Through this story Tim Brown asked himself and us about the responsibility of designers and design thinkers when designing. That resonates with me. We’re responsible for creating sustainable, eco-friendly…
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Utopia or Dystopia? How is the Future Looking like in Service Design?
By Salla Kuuluvainen I recently attended two events which made me think about futures thinking and it’s relation to service design and innovation. Innovation, by definition, is an act that reaches towards the future, and and engages the innovator in creating a future that may be something they wish for.. or not. How can we…
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We Should All Be Interested in Ethical Questions Related to AI
by Miikka Paakkinen This post is the second of a two-part blog series on design topics related to artificial intelligence (AI) and robotics. Click here to read part one on trust. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…
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