Tag: user experience

  • Design Thinking Journey: From Head to Heart to Hand with a Skill Bag

    Reflections by Judyta Kontoniemi and Namrata Sethi Design Thinking. Sounds simple, right? Just follow the classic 6-stage Design Thinking process, reserve a couple of hours, get a room with a whiteboard and brainstorm a solution. Without involving real end users. There is much more to it. Let’s find out what Design Thinking is really about.…

  • Who are you designing for?

    For yourself? For the leadership who asked you to drive a new project? Think again. One of the first phases of applying Design Thinking is understanding who your audience is by building a deeper understanding of who you are designing for. Steven Portigal shares a great reminder by saying; “You may be a user but…

  • The CLUMSY Manifesto

    This text is about not only looking at design from the perspective of care, but also about reclaiming agility for what it actually is. Too often, “failing fast”, “failing early” and “failing often” are nowadays applied as excuses for not thinking things through, rather than as actual design agility where iterations improve the service being developed,…

  • Design Weekend

    This month Futurice Tampere hosted a Design Weekend together with Tampere University of Technology Unit of Human-Centered Technology and Ubinet doctoral network. During the weekend I had the chance to learn from and work with UX design students. What is UX? Nothing is more telling than a real-life UX example, such as this excerpt of…

  • The Course for Human-Centered Design: How Might We Enable More Young People to Become Social Entrepreneurs?

    The Course for Human-Centered Design (provided by Ideo.org and +Acumen) is a seven-week curriculum, which introduces the concepts of human-centered design and how this approach can be used to create innovative, effective, and sustainable solutions for social change.  This course has been developed to educate those, who are brand new to human-centered design. No prior…

  • Building Mobile Wallet Pivo

    The series in the Service Design Breakfast (#SDA15) continued with an exciting topic on November 5th, when OP-Pohjola, the largest national bank in Finland, and design company Nordkapp presented how they designed and developed the Mobile Wallet Pivo – one of the most successful banking applications in Finland. What is Pivo? Pivo is a digital…

  • Power to Change User Behavior

    In yesterday’s Service Design Breakfast event at Startup Sauna, Janne Lohvansuu from User Intelligence has presented the case of live UX design in YLE’s Eurovision ambiance. User Intelligence have prototyped and tested new event page for YLE during the Eurovision 2013. Prototype was interactive, connected to live content during the events and tested by Eurovision…

  • The nature of “innovation” is changing

    by Jane Vita, Sofia Nyyssönen, Tinja Lindförs and Tiia-Marina Silva The world is always changing and everything goes around adapting. Some companies that have more vision are already looking for the new market – we call them forerunners. These companies have a new vision and concepts in their minds such as design thinking, agile methods,…