Tag: Trends

  • Embracing change at the Service Design Global Conference 2020

    Embracing change at the Service Design Global Conference 2020

    The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020.

  • The Era of Disruption as an Innovation Enabler — How to Spot and Scan Trends to Kick-Start the Change?

    The Era of Disruption as an Innovation Enabler — How to Spot and Scan Trends to Kick-Start the Change?

    The future takes time to build, and each day is an opportunity to reflect on and plan for the next day From the Playbook for Strategic Foresight and Innovation by Carleton et al. 2013 The global pandemic outbreak in spring 2020 is continuing to disrupt markets, organizations and even our behaviours. As changes, new needs,…

  • Digital trends: Will 2018 be the year of Virtual reality?

    Is 2018 going to be the year of Virtual Reality? Jeremy Dalton, the Virtual Reality and Augmented Reality Lead for PWC, wants to believe, but doesn’t think the public is ready yet. Last week I attended a series of lectures in London about Virtual Reality (VR) and Augmented Reality (VR) and how companies are using…

  • Are we in the beginning of a bubble? – Digitalist Design Forum brought out the hype

    The hype was there. Mr Digitalist himself, Ville Tolvanen, said in the beginning of Digitalist Design Forum that he had waited for the event for three years. But did the event deliver? Not so much. In my opinion design was not really in the forefront of the forum as there were plenty of presentations about…

  • NBF16 – my takeaways

    Last year I attended Nordic Business Forum 2015 thru the live stream and it was an amazing experience. I was so stoked that had to buy a NBF16 seminar pass right away –  I wanted to experience it physically, to hear the keynote speakers live, meet people and be part of the buzz. Now, after digesting…

  • Transformation Through Service Design – Service Design Global Conference 2013

    “Is service design more in love with the process than the outcome? Do we want to be defined by processes, or outcomes and impact?” Lee Sankley provoked the audience in the Wales Millenium Center last Tuesday. Unlike the singers and dancers that usually take the impressive stage, Lee Sankley is group design director at finance…

  • The Power of Objectives – Gov Jam 2013

    I participated in the first Global Governmental Jam that was held in the fancy ICT House (pics in the end of post) in Turku on the 5th and 6th of June. The idea of the service jams was familiar to me: we were supposed to create as many prototypes of new (public) services as possible in 48 hours. The jams…

  • Foresight is part of Service Innovations

    In today’s organization’s strategic or service development projects you hardly hear a word about foresight or futures research. If you do, you are probably dealing with professionals of the field. Typical scene in developing services or company strategies is that we tend to make our decisions based on current normative knowledge – and perhaps worse,…

  • Cut the corners first – Harness the power of futures thinking

    “Futures are about knowledge. We must be inspired about futures. Futures are also about storytelling. “ explained lecturers Minna Koskelo and Anu K. Nousiainen. In the course Futures thinking and foresights methodologies we learned how futures thinking is linked to service design and how it can be applied in business. Through hands-on workshops lot of new…

  • Service Design meets Futures thinking # 3

    A research based series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process” by Minna Koskelo and Anu K. Nousiainen. Part #3: The Process Perspective Our two previous blog entries have been summarizing the purpose of our study and the main findings including the…