Tag: SID

  • The Evolution of a Service Concept – Case FORGE

    The course New Service Development and Innovative Business Models brought us first real life experience in service innovation and design by working in groups on an existing service concept offered by FORGE Service Lab. FORGE, mothered by Digile, is a non-profit accelerator for digital service creation with the ultimate goal to assist boosting the internationalization of…

  • To me sound of SID is like a sound of music

    To me sound of SID is like a sound of music

    How I found my inner spark of Services Innovation and Design Thinking? I was one of the lucky ones who got in to Services Innovation and Design (SID) Programme at Laurea University of Applied Sciences. We newcomers met for the first time during our 3-day kick-off session in September 2014. I had high expectations for the class but I also kept…

  • Designing is about doing, not talking!

    “Design is all about action, and business too often gets stuck at the talking stage. Uncertainty comes with the territory when business objective is growth. But that doesn’t mean that you are powerless to do anything about it. You can’t make it go away, but you can manage it rather than allow it to manage…

  • Making mutual funds a mutual fun

    They say the best way to become a great service designer is to participate in as many service design contests and hands on happenings as possible. It was what I thought when Minna Myyryläinen, one of my SID Laurea fellow students, brought the idea to join the openfin Hack and Ideathon competition in Espoo. Finally…

  • Do Your Service Speak Different Cultures ?

    Figure 1 – Multicultural faces, source: http://geoffallan.blogspot.com/2009_04_01_archive.html   Hello, Culture! The cross-cultural issues in service was my first elective course with in my Service Innovation & Design MBA study; with the expectations set to provide a better understanding to cross cultural aspects of service design, and I wasn’t mistaken at all! Coming from an background…

  • Service Design Breakfast #6: Service Acceptance Boosted by E-learning by Jouni Tuominiemi, HiQ

    In the sixth Service Design Breakfast on 28th of November 2012, Jouni Tuominiemi, HiQ, started with a long introduction about his company and about his background. Later on he opened up E-learning topic. He pointed out that nowadays the traditional view about e-learning has changed. It is not anymore virtual classroom sessions but it also covers interactive study materials,…

  • Service Design Breakfast #5: There is no such a thing as service design by Anton Schubert

    Fifth talk, 28.11.2012   With a twenty-five year career experience in design, ex IDEO employee, the Head of product & service design at 358 Anton Schubert says: “there’s no such thing as service design”.

  • Service Design meets Futures Thinking – IN ACTION

    Before our 2nd blog post for the series of Service Design meets Futures Thinking, we have a special news for you ! The first test environment for combining Futures Thinking with Design Thinking takes place in Helsinki in two weeks ! This is an invitation to all design thinkers, futures thinkers, strategic minds and innovative…