Tag: service design
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Empathy in focus: Design Thinking during disruption
Today, the uncertainty around us is overwhelming. The world is saturated with Volatility, Uncertainty, Complexity and Ambiguity (VUCA). However, we need to manage our daily lives, improve, create, and deliver. Design Thinking (DT) methods provide us with a chain of systematic approaches to tackle the novel beast head-on and conquer. The DT process takes us…
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Purpose and unity as a corner stones of future work
Antilooppi and Alma organized a seminar called work life 2022, where operators and influencers from different fields of business shared their vision of the future of work. The topic is interesting and If something, it’s definitely current. Before Covid19-pandemics flexible working was already every day living for some, but pandemics made it reality for all.…
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Self-organizing organizations and well-being
Tampere University and The Finnish work environment fund has studied self-guiding organizations from occupational well-being point of view. The study drilled into topics like: On what level is employee’s well-being in organizations that have no management? What is the common stress factor in self organizing companies? Which ways of working would support employee’s well-being? Study…
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Once upon a time, there was a design thinker…
The first course in our exciting journey of Service Innovation and Design learning started with a deep dive into the world of Design Thinking. Our class has an interesting mix of different professional domains and backgrounds, which, as we learned from professor Katja Tschimmel, is a great foundation for a creative team. …who believed in the power of collaboration The two…
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Waste does not exist
Many companies are facing the challenge of changing their linear business into a circular one. How to do that and at the same time gain more customers, loyal to your business? How to make this necessary change into a win-win situation for all stakeholders? And the bottom line: how to make sustainability into profitable business?…
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Future at work: What are the new skills service designers will need?
A webinar by Perttu Pölönen, futurist, inventor and author. When thinking about the future, we might assume that the skills we need to have will be related to AI, Robotics, Coding, and everything involving technology, however, Perttu Pölönen has a different view on the skills of the future. The question he posed to everyone during…
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Designing a better life
South Africa remains among the world`s most inequal countries. High inequality is perpetuated by a legacy of exclusion, and the economic growth does not contribute to diminishing poverty and generating new, decent jobs. Inequality in wealth is striking: the richest 10% of the population held around 71% of net wealth in 2015, while the bottom 60% held…
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Embracing change at the Service Design Global Conference 2020
The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020.
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A cocktail of childish playing and academic research
Collaboration and direct engagement were the key words when two distinguished service designer specialists discussed the use of creative practices in designing sustainable futures. This inspirational talk was organized by Design Club, on 23rd September 2020. Associate professor Tuuli Mattelmäki from Aalto University gave an overview of an EU-supported project Creative Practices for Transformational Futures (CreaTures)…
