Tag: service design

  • Waste does not exist

    Many companies are facing the challenge of changing their linear business into a circular one. How to do that and at the same time gain more customers, loyal to your business? How to make this necessary change into a win-win situation for all stakeholders? And the bottom line: how to make sustainability into profitable business?…

  • Future at work: What are the new skills service designers will need?

    A webinar by Perttu Pölönen, futurist, inventor and author. When thinking about the future, we might assume that the skills we need to have will be related to AI, Robotics, Coding, and everything involving technology, however, Perttu Pölönen has a different view on the skills of the future. The question he posed to everyone during…

  • Designing a better life

    South Africa remains among the world`s most inequal countries. High inequality is perpetuated by a legacy of exclusion, and the economic growth does not contribute to diminishing poverty and generating new, decent jobs. Inequality in wealth is striking: the richest 10% of the population held around 71% of net wealth in 2015, while the bottom 60% held…

  • Embracing change at the Service Design Global Conference 2020

    Embracing change at the Service Design Global Conference 2020

    The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020.

  • A cocktail of childish playing and academic research

    A cocktail of childish playing and academic research

    Collaboration and direct engagement were the key words when two distinguished service designer specialists discussed the use of creative practices in designing sustainable futures. This inspirational talk was organized by Design Club, on 23rd September 2020. Associate professor Tuuli Mattelmäki from Aalto University gave an overview of an EU-supported project Creative Practices for Transformational Futures (CreaTures)…

  • Designers as political changemakers

    What are the commonly stated wicked problems and what can we do about them? A common denominator for the so-called wicked problems is that they all have complex connections to multiple sectors of human societies and they cannot be solved easily, if at all. Wicked problem can also be a problem whose complexity means that…

  • Wicked, wicked problems

    New study in the field of service design! Mari Suoheimo’s doctoral examination was held on 18th of September in the University of Lapland. The opponent was professor Mikko Koria from Loughborough University London and thesis supervisor was professor Kaarina Määttä. First Suoheimo introduced us to complex and simple problems and made some examples of them. A…

  • Becoming a Design Thinker and Doer

    Design Thinking in action Our journey to the realm of Design Thinking started in extraordinary conditions, because our lecturer Katja Tschimmel wasn’t able to attend the course physically – nor some of the students – because of COVID-19. In spite of this, we got an inspiring and participative start for our studies. The best thing…

  • Two hours in pouring rain in the footsteps of Jane

    On a Tuesday afternoon on the 8th of September a little group of people gathered together in front of a Aalto University building to walk two hours in a pouring rain among the Infrastructure of Otaniemi. The walk was arranged as a part of Helsinkin Design Weeks Aalto University’s program Designs for a cooler planet…

  • Using empathy as part of a creative process in Design Thinking

    Our assignment was to write a blog article in pairs reflecting on the topics discussed in the course Design Thinking. The two-day intensive course during September 4-5th 2020 was held by Katja Tschimmel, the founder of design agency Mindshake and the model Evolution 6² or E6² (2018), and our tutoring teacher Päivi Pöyry-Lassila.  In our group we used the model E6² to identify…