Tag: SDN

  • Service is the new value. Most interesting case studies from SDN conference (2017)

    Service is the new value. Most interesting case studies from SDN conference (2017)

    Service design is creating a new mindset. After SDN Global Conference in Madrid and case studies of new services we can acknowledge that this specific approach to build organisations and their DNA and offer for customers is spreading the word. In this post I want to show most interesting cases from SDN conference to memorise…

  • Service Design Network Conference at Helsinki

    On 3th of September a seminar organized by SDN Helsinki took place at Maxine restaurant. I had a pleasure to be part of the organizing team. The seminar was sold out so we were very pleased. The day started with interesting topics and keynote speakers. Mikko-Pekka Hanski, co-founder at Idean, pointed out how companies are…

  • Experiences from organizing the first German SDN Service Design Conference

    by Melanie Wendland, Master Programme SID 2011 Conference Context As Group Design Lead of Fjord’s Service Design Academy, I was involved in organizing the first German version of the Service Design Network conference. Together with Thomas Schönweitz, the leader of the German chapter, Nancy Birkhölzer, Group Director of the Service Design Academy, was co-chairing the…