12 hours of innovative groupwork, inspirational talks, delicious brainfood and of course: competition. What more could a future service designer ask for on an average tuesday?
USCO (Using Digital Co-Creation for Business Development) is a project managed by Laurea University of Applied Sciences and the University of Tampere. The project involves eight organizations that represent both private and public services.
10.10. 2017 a hackathon of services was arranged at Laurea Leppävaara. The hackathon was based on the human-centered perspectives of design. The aim of the hackathon was to rearrange the services as we know them and to create new human-centered services for the 100 year old Finland. 18 multidisciplinary teams participated in the event and by the end of the day 18 brilliant ideas packed in one minute videos were presented to other teams and the jury consisting of experts. The winners were announced and rewarded in a gala filled with bubbles and balloons.
Our team had the privilege to create a service for a fictional persona Matti, a 60 year old chairman of his condominium. The premise of the design process was to create a human-centered service, a design for life. As a result of an iterative and sometimes frustrating process we came up with a brilliant idea that would fulfill Matti’s needs as an enthusiastic chairman devoted to the community: a digital service that connects Matti to the other residents and the other condominiums in the area. Our service Fiksu Naapuri (Smart Neighbour) enables all the residents and condominiums to participate and communicate on different levels.