Tag Archive | Jouni Tuominiemi

Service Design Breakfast #6: Service Acceptance Boosted by E-learning by Jouni Tuominiemi, HiQ

In the sixth Service Design Breakfast on 28th of November 2012, Jouni Tuominiemi, HiQ, started with a long introduction about his company and about his background. Later on he opened up E-learning topic. He pointed out that nowadays the traditional view about e-learning has changed. It is not anymore virtual classroom sessions but it also covers interactive study materials, social media and done in physical classroom and in help of tutor / instructor. He told that e-learning as a term is an old fashion way of naming things, and it should be used as such due to fact of video contents or social media interactions. He opened the abbreviation LMS, telling that nowadays whole e-learning systems are integrated together under Learning Management Systems, which supposed to be a central management unit.


Figure 1:
LMS, HiQ 2012

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