Tag: innovation

  • New School Techniques and the Innovation Magic Box

    Day One in School The roll call begins Itziar, Predrag, Cagri, Mervi, Haana, Ida and of course my name Titikshya a tongue twister in the list  … The day starts with so many new names, felt like it would take ages to remember all faces and names … but know what our Design thinking lecturers had in their Magic Box new methods and techniques in introducing each…

  • “Out of the Box and Then Back in Again” – The ABC of Design Thinking

    How many ways of using a pen could you come up with in two minutes? I managed to write down 10. Actually that’s not very creative. Some people can easily think of even 20 or more ways. They are more trained in Design Thinking. We, the SID group of 2013, started our Service Innovation and…

  • Work and play – a possible combination?

    I have always been puzzled by my somewhat selective memory. It seems that for exams at the University I was always able to remember the way the page looked, instead of the text that I should have remembered since I read the book. So, after a lot of trial and error I have come to…

  • The MindTrek 2013 Experience – 5 Take-Aways for Aspiring Service Designers

    If you have never attended the MindTrek Festival I do advice you to do so. This year they promised this: ”International three-day forum about the future of tech, knowledge and media. Expand your mind, step into the conversation and share the experience with like-minded”. Sounds pretty cool don’t you think! This was my third time. I…

  • First step: backwards

    It was the morning of our second school day at Laurea, and the coffee line was long. We sat in the cafe with a classmate and watched the line getting longer and longer. In a few minutes, we had come up with a solution to improve the situation. Or so we thought. When our first…

  • “Drag-on – identity” Experiencing GovJam 2013 at Turku

    HC SVNT DRACONES?? Hä? What? Is that the theme? What that means? First day in Global Government Jam at City of Turku started with lots of question mark in the air – all where totally blown away. We had just introduced through pre-recorded video what GovJam 2013 is going to be and at the end…

  • Service Design meets Futures Thinking #4

    A research based series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process” by Minna Koskelo (LinkedIn) and Anu K. Nousiainen (Linkedin). Part #4: We are in the Service Innovation business! Our three (and a half) previous blog entries have been summarizing the purpose of our study initiated…

  • Foresight is part of Service Innovations

    In today’s organization’s strategic or service development projects you hardly hear a word about foresight or futures research. If you do, you are probably dealing with professionals of the field. Typical scene in developing services or company strategies is that we tend to make our decisions based on current normative knowledge – and perhaps worse,…

  • Service Design meets Futures thinking # 3

    A research based series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process” by Minna Koskelo and Anu K. Nousiainen. Part #3: The Process Perspective Our two previous blog entries have been summarizing the purpose of our study and the main findings including the…

  • How to See Co-Creation of Value When Creating New Services

    Review of a few related articles. Written by Tiia-Marina and Juha The 6th foundational proposition on service dominant logic is: “The customer is always a co-creator of value: There is no value until an offering is used – experience and perception are essential to value determination.” So the co-creation is a goal to reach. By…