Tag Archive | Hackathon

Design for Life

12 hours of innovative groupwork, inspirational talks, delicious brainfood and of course: competition. What more could a future service designer ask for on an average tuesday?

USCO (Using Digital Co-Creation for Business Development) is a project managed by Laurea University of Applied Sciences and the University of Tampere. The project involves eight organizations that represent both private and public services.

10.10. 2017 a hackathon of services was arranged at Laurea Leppävaara. The hackathon was based on the human-centered perspectives of design. The aim of the hackathon was to rearrange the services as we know them and to create new human-centered services for the 100 year old Finland. 18 multidisciplinary teams participated in the event and by the end of the day 18 brilliant ideas packed in one minute videos were presented to other teams and the jury consisting of experts. The winners were announced and rewarded in a gala filled with bubbles and balloons.

Matti

Our team had the privilege to create a service for a fictional persona Matti, a 60 year old chairman of his condominium. The premise of the design process was to create a human-centered service, a design for life.  As a result of an iterative and sometimes frustrating process we came up with a brilliant idea that would fulfill Matti’s needs as an enthusiastic chairman devoted to the community: a digital service that connects Matti to the other residents and the other condominiums in the area. Our service Fiksu Naapuri (Smart Neighbour) enables all the residents and condominiums to participate and communicate on different levels.

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MyData 2017 – Health Profile Hackathon

Juha-Pekka Ahvenainen, Markus Alavaikko, Markus Torkkeli

The National Institute of Health and Welfare (THL) is a state agency that promotes the wellbeing and health of the population, prevents diseases and social problems, and develops social and health services. It also is the statutory statistical authority in health and welfare in Finland maintaining a knowledge base within its field of operation.

We among roughly 25-30 others participated in MyData 2017: Health Profile Hackathon on September 4th 2017 organized by THL. We enrolled in hackathon through Facebook. It was THL’s first attempt arranging a public hackathon in trying to get new ideas on how to reach out to people more efficiently.

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According to Wikipedia a hackathon is usually a design sprint-like event in which computer programmers and others involved in software development, including graphic designers, interface designers, project managers, and others, often including subject-matter-experts, collaborate intensively on software projects. Participants usually form groups gathering around a subject that has being set beforehand so that each group consists of a heterogeneous mass. Service designers may act as facilitators to the groups enabling their fertile work flow. A form of service design process is followed to keep things holistic and a set of methods are used to get on and beyond.

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Hackathon Kickstart / Day 1

On 21st of January Futurice and Kiinteistömaailma organized Service Design Hackathon in Helsinki. I get to participate first time in my life for such a happening. It is all very exciting, as I never heard of “Hackathon” before! Young creative and business minded people have arrived to Annakatu 32, to building called “Kamppi´s top end”. On the very last ( 8th) floor situates Futurice´s colourful office, full of creative atmosphere. It has been one of the coldest winter day in Helsinki,almost -20 degrees, so first of all I must get rid of my winter clothes before I enter for this new challenge. Few young programmer-looking guys are preparing some cappuccinos in the kitchen area, people are chatting with each other; everyone seems to be ready to hit the Hackathon!

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Erkki Heikkinen, Kiinteistömaailma

Programme started with CEO of Kiinteistömaailma, Erkki Heikkinen´s speech. He told us about Kiinteistömaailma´s strategy and history. We got to talk about today´s megatrends of housing and goals, which Kiinteistömaailma wants to reach. Hackathon is here to help them to innovate and create new services with service design methods. It is here to create something inventive and urban. Maybe it ends up even for “Tinder of Living”, who knows! We all know that way of housing and living is going through some major turning points these days. Aging, immigration, urbanization and community housing are not only trends of 21st century but also facts we need to take in to consideration.

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Risto Sarvas, Lean Service Creation procedure

Risto Sarvas, Creative Director from Futurice introduce us to so-called Service Creation checklist. What should you check before you start building up a service? First of all, “you can´t plan the future, you need to build it!” was Risto´s starting point. “And as you can´t know what you build, you need to experiment, fail & learn”. “Always find a problem worth of solving as value is in the iteration” adds Risto. “Love the problem, not solution as solutions you can always change!”. Was fascinating to realize that this is exactly what I have been studying the whole last semester in Laurea. So this is it- Service Design in real life!

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What is your mood today?

Hackathon is working together. We audience were sorted in to groups by choosing different colour post-it. I choose orange: colour for visual mood. As an artist background it seems to be easiest choice for me always. Each group should have at least one post-it colour mood: business, technology, visual and human. Once we were into groups we had to choose a topic of Kiinteistömaailma´s one strategy options. Our group choose “Service of living in the future – 2020?”.

 

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We talked about lot of today’s technology contra people´s wishes of presence. Technology is taking place of daily life. It has it´s good sides but also bad ones. So we started to look our topic from “how people will like to live in the future” point of view. We figured out several good ideas, which I of course won’t tell you yet 🙂 ! Hackthon has started in our group; we hanged our idea boards on the wall – grabbed post-its and pens. Creative ideas started to fly around our table.

To be continued Day 2. (29.-30.1.2016)

Written by Paula Nordfors – Laurea, Helsinki, Finland

OpenFin Challenge – How did we succeed within 22 hours?

This is a descriptive story and self-reflective analysis of how four service design fellows & a tech consultant succeeded to come up with a strategic service ecosystem concept with viable business model just within 22 hours – and to convince a heterogeneous, multidimensional and highly professional jury.

The challenge

Open Innovation in Finance Business (OpenFin) is Aalto University project powered by OP-Pohjola and Futurice. The organizations invited creative minds to create new innovative financial service concepts for consumers and small enterprises.

OpenFin Hack & Ideathon – an open innovation challenge for future financial services was about to begin. And we were registered in! After I received green light from my employer to join the event, my participation was confirmed too. Agreement was extremely essential statement for me because I work with financial services myself and have high professional ethics.

“Other working-class citizens were looking forward to relax”

At 6 p.m. in Friday 26th September 2014, about fifty talented service designer, developers, entrepreneurs and student with different backgrounds met at Aalto University at Open Innovation House. While other working-class citizens were looking forward to relax, eight creative teams were about to solve some financial service challenges collaboratively.

There we met again, feeling exited. Minna Myyryläinen, Jaakko Porokuokka, Mika Keskiväli and myself. Four 2nd year MBA students from Service Innovation & Design program from Laurea University of Applied Sciences. We were happy to welcome Technology Consultant Lassi Jatkola onboard to make our team more versatile. Lassi made sure that our team was also capable to code & hack some Proof Of Concepts if needed.

Unleash the data

OP-Pohjola provides an OpenAPI Developers documentation to empower external individual developers and communities to create the future banking services themselves. The company believes that innovative service solutions can be achieved by providing and creating the required tools in collaboration.

The rules were fair: each team owns their rights for their service concept. This is it how it should go: otherwise the principles of open innovation would collapse.

“Open data is an enormous opportunity – or actually a must”

As a designer, I follow with great interest how companies are opening up their closed frameworks for 3rd parties to play with. Open data is an enormous opportunity – or actually a must – to deliver truly seamless digital services. Otherwise all the designed service concepts that have been created with passion to improve quality-of-life and to bring value for people & business will remain torsos. Or at least developers inside the closed companies need immeasurable amount of hours and sweat to invent and reinvent the required expensive dirty tricks.

Cutting corners from design leads inevitably to poor user experience and to lose-lose-lose situation.

Isn’t that sad?

Day 1: From insights to mini posters

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Making mutual funds a mutual fun

Openfin hack and ideathon poster

Openfin hack and ideathon poster

They say the best way to become a great service designer is to participate in as many service design contests and hands on happenings as possible. It was what I thought when Minna Myyryläinen, one of my SID Laurea fellow students, brought the idea to join the openfin Hack and Ideathon competition in Espoo.

Finally our team, addition to Minna and me, included Antti Kytö and Jaakko Porokuokka, all SID13 Laurea students. I knew – despite none of us being a real hacker in code – this team could do anything related to creating awesome business concepts using our service design methods and toolkits. Luckily later the hacking part was completed when I persuaded my colleague and friend Lassi Jatkola to join our team. Before the event itself the team studied trends and innovations in the financial sector and shared views and ideas through chat.

Getting ready for the challenge

On Friday 26th the team gathered to the app campus premises and prepared itself for the 22 hour challenge ahead. Me and Jaakko had already agreed to stay overnight at the app campus as it was offered as a possibility by the competition rules.

Jaakko, Minna, Antti, Lassi

Team preparing for the challenge

Aalto OpenFin project manager Mojtabaei Renani Mahnoush said the welcome words and wished all participants good luck. Next was Juha Viljakainen’s, from OP-Pohjola, time to give some background on OP-Pohjola and the financial service sector generally, its history and challenges.

The competion rules and three categories were introduced by Jouni Lähteenmäki from OP-Pohjola. The categories included:

  1. consumer app innovation zone
  2. entrepreneur app innovation zone
  3. business ecosystem infrastructure innovation zone.

The competitors would be evaluated by financial aspect, market potential, business model viability and how realistically it could be implemented. In addition presentation with surprise factor and impressive demo would get extra credits. Final word was given Futurice’s Riku Valtasola, who explained how the business idea to concept works in the company he represents.

Beginning the design process

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