Tag: design

  • The amazing journey started

    A new journey started on 12 September 2013! It won’t be a lonely journey as we have a great crew with different backgrounds and stories. It was really nice to meet my classmates and start the program together. We come from different countries and work in different industries. I believe that it will be very interesting as we…

  • Service Design Breakfast #7, Reima Rönnholm, Palmu Inc.

    Figure 1. How to Fail in Service Design, Palmu 2012 The last Service Design Breakfast was not about digital design, but more human-centric services. Reima Rönnholm started his presentation by asking everyone if they have already failed in anything this week or this day. Failing isn’t really fun, but what can we learn from failing? Reima quoted…

  • Service Design meets Futures thinking # 3

    A research based series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process” by Minna Koskelo and Anu K. Nousiainen. Part #3: The Process Perspective Our two previous blog entries have been summarizing the purpose of our study and the main findings including the…

  • Service Design Breakfast #2 – Mikko-Pekka Hanski, Idean

    Figure 1. Service Design Breakfast, Idean 2012 How do emotions impact the design? How can design projects benefit from understanding the emotional rollercoaster? How can you become a better designer if you are aware of the changes in emotions throughout a project? How can you adjust your project plan based on that? In this blogpost…

  • Design Thinking: The Journey of Group 5

    Design is a central feature of our everyday life. But what is it? How do you define a good design solution?  Is it about aesthetics, quality or functionality? How do you develop the creative process and when can you consider yourself a designer? The discussions, lectures and exercises during the Design Thinking course were aimed…

  • Design thinking – easy and difficult?

    “I never design a building before I’ve seen the site and met the people who will be using it.” –Frank Lloyd Wright Design thinking is a human centred design method, transforming needs into solutions. Design thinking could be called as a mind-set, a way of using creativity to tackle design problems. How to solve a…

  • Design Thinking – Group Exercises to Train Your Design Muscles

    We formed one of the teams in the Design thinking course fall 2012, led by Mariana Salgado and Sanna Marttila.  During the course we were introduced to the main ideas and philosophy of design thinking, ways of seeing and understanding design as well as with various methods, project and cases from the multifaceted field of…

  • Involving Customers in New Service Development – Avoiding Common Pitfalls

    When developing new services or products, interaction with the customers can, at best, result unique, functional innovations, beneficial to both the company and the customer. Still many companies fail either involving customers or achieving the benefits of the customer involvement. (Research suggests that more than 50% of the companies involve customers in B2C context, but…

  • Hey, we are designing!

    The simplest things we do and all everyday items we use are made as they are by design.  We all contribute – sometimes unconsciously – to the outcome which is designed. Hands up, if you have thought about decorating your home or if you have done it to some point? Yes, at least some of…

  • Planning on developing a new digital service? Designing for the Digital Age may just be the handbook you are looking for

    Thousands and thousands of new digital services are developed each day, by well-known design agencies, by new start-ups as well as by individual designers or developers in different organizations, projects and associations.  Everyone on these aims to design services that are “easy to use”, “attractive” and “appealing”. However, it is rare to have a comprehensive…