Tag: design thinking

  • Design Sprint as Tool for Non-profits

    Design Sprint as Tool for Non-profits

    By Salla Kuuluvainen Last week I attended an event by Järjestöjen palvelumuotoilijat – Service Designers in Non-profit sector, an informal network by people who work in the NGO sector in Finland and are interested in service design. The event was organized by Kukunori, and organization that works with mental health and well-being. The theme of…

  • (Lights, camera,) ACTION!

      On a rainy Tuesday I attended School of Startup hosted by The Shortcut. This weeks theme was Design and there was a lot of workhops related. Idea of the track is to wake up design mind and skills through design methods. There will be other post(s) coming about the design week. This workshops topic…

  • What about brick and mortar?

    We are living in a world where change is present, and it is forcing many industries to redefine or reshape themselves in the near future. Of all industries retailing as we know it today is for sure facing one of the biggest challenges through its existence. People´s buying behaviour and preferences are rapidly changing and,…

  • Designing together

    Everyone can – and does – design . — Nigel Cross Design thinking is a key part of what makes us human. This is how Nigel Cross described human ability and tendency for design back in 2011. The bold statement above is best explained by a few simple examples; design appears in everyday-like situations, by people…

  • Where is the Groan Zone in Design Thinking?

    Where is the Groan Zone in Design Thinking?

    By Salla Kuuluvainen Abductive thinking is a skill crucial for Design thinkers. It refers to being able to stay analytical and emphatic, rational and emotional, methodical and intuitive, oriented by plans and constraints, but spontaneous at the same time (Tschimmel 2012,3). We practiced our best capability in abductive thinking in a two-day workshop with Katja…

  • Free Design Thinking Models to Help You in Your Project

    Free Design Thinking Models to Help You in Your Project

    by Miikka Paakkinen Design in a business context looks to answer two questions: what problems are your customers facing, and how might we solve those problems while providing the best possible experience? Design thinking models can help you in your quest for the answers. Along the way, they might also assist you in asking better…

  • What makes design thinking so appealing?

    by Piia Hanhirova Inspiration, encouragement and empowerment. In my opinion, those are the most important values and aspects, which design thinking offers, and the reason why it appeals to so many people regardless the field they work in or are busy with. Design thinking underlines the deep understanding of people – their needs, wishes and…

  • What is Customer Journey and why others besides sales and marketing people should be interested about it?

    What is Customer Journey and why others besides sales and marketing people should be interested about it?   Customer Persona Before starting to formulate customer journey, it is important to define customer personas, to whom these journeys will be created. A while ago, I wrote about what Customer Personas are and why those are useful.…

  • Bench of Awkward Conversations – Global Service Jam 2018

    9th to 11th March 2018 teams around the world were jamming it up on six continents on the Global Service Jam. In Helsinki, around 30 participants and a mentor/organiser team met up on Friday 9th after a hard week’s work to immerse in a weekend of ideating, prototyping, and having fun. With some intros to the ways of…

  • Design Kit: The Course for Human-Centered Design, by IDEO.org and +Acumen

    Late last year I felt I could use a little recap on some of the things learned on the very first courses of the Service Design Masters degree. At the same time I was longing for some fresh thoughts and a push to jump start my thesis – a way to get creative and actually…