Tag: design thinking

  • Design Thinking process activated!

    I realized some time ago that service design is the key issue to improve and develop processes and customer satisfaction. After I found this definition and concept, it felt that different pieces found their places – I love developing customer experience and always try my best in understanding and identifying customer needs. I was thinking…

  • Recipe for successful design process

    Modern design thinking does not replace the traditional approach to design but rather adds a new layer. Today we think broader: anyone can learn to apply design thinking to any innovation challenge (Carlgren, Elmquist & Rauth 2014, p. 30). The imagination is the only limit since design thinking can be utilised to the traditional products…

  • The Rules of Innovation and Design Thinking

    by Tiina Salminen, SID19 student After the contact lessons in Practical Design Thinking I started to wonder the rules in innovating. Maybe this was because I was a bit surprised about the fact, how much rules there are in design thinking and innovating. When thinking of innovating, you don’t first think, that it is something…

  • There’s a designer living within us all

    There’s a designer living within us all

    As an opening to our degree program in Service innovation and design we had Design thinking -course. The blast-like opening of the studies got me really happy, as we got to start doing design tasks from day one. I have been a bit concerned how much creativity it takes to tackle all the design challenges…

  • Can Design Thinking help you write better course assignments and finish them quicker?

    The looming sense of anxiety passes through me when I think of a course assignment that needs to be written. I have never seen myself as much of a writer and have always struggled to match the needed quota of words. Could Design Thinking help in finding a better way to approach course assignments so…

  • Is Design Thinking a magical cure-all?

    Change as a Challenge The internet and with it the digitization and growing technological achievements are changing our world. Of course, change is nothing new; industries and companies have to face change every day through competition and innovation. Mootee describes, all companies must endure change to survive or grow (Mootee, 2013, p.124), but the change we’ve…

  • Design Thinking- an evolutionary process

    I had the opportunity to attend the intensive masters class course ‘Practical Design Thinking’ offered by Laurea University of Applied Sciences. The course was taught by the energetic guest professor, Katja Tschimmel from Portugal.  This blog provides insights about my learning during these days and my thoughts about the related material. Design thinking is described…

  • You just need to start!

    “You just need to start” (Kelley & Kelley 2014, 122). Seems easy, right? But in fact, I’ve found that the act of starting is actually one of the most difficult hurdles to get through when talking about how to practice creativity and design thinking. The challenge of taking that first step Ever since I was…

  • Bug list – design thinker’s first tool

    – Petti Jännäri, SID 2019 student I love lists. I have dozens on my phone: one for books I’ve red, the ones I’d like to read, places I’d like to visit, etc. And now I have a bug list, an idea that Ideo’s David and Tom Kelley presented in their book Creative Confidence (2013). It…

  • Customer experience success with design thinking

    In our Laurea master study of Design thinking led by Professor Katja Tschimmel, we “Learnt by doing” basic principles of design thinking concept and used Mindshake Innovation Design Thinking Model called Evolution 6. Study of Design thinking model helped me to understand the importance of concepts like fluidity in idea generation and idea hitlist, prototyping…