Tag: design thinking

  • Work and play – a possible combination?

    I have always been puzzled by my somewhat selective memory. It seems that for exams at the University I was always able to remember the way the page looked, instead of the text that I should have remembered since I read the book. So, after a lot of trial and error I have come to…

  • Example of Extremely Lean Service Design and Development in Reactor

    In the second Service Design Breakfast event this fall organized by Aalto University and Startup Sauna on October 16, Reaktor presented the case where they integrated service design with lean software development. The project, done for Barona, was about creating software that would find best match between jobs and job applicants. Starting point was construction…

  • “Doing things differently” or “Doing different things”.

    Innovation can either be doing things differently, or doing different things. Within the field of innovation people are now doing a lot of different things, but I would say its only done a little differently when speaking about areas such as “Employee driven innovation, “Service innovation”, “Sustainable innovation”, “Social innovation” and so on. This can…

  • The Rabbit Hole of Design Thinking

    Professor and researcher Katja Tschimmel and ideation facilitator Gijs van Wulfen showed us where the Rabbit Hole of Design Thinking is. So I also jumped in it, dug together with fellows hands on for two full days – and we are still digging. The more we explore, the more we find. This post is about what…

  • Besign Thinking: A simple framework for incorporating “Design Thinking” into the traditional “Business Thinking” for innovation!

    Ever since I got introduced to the concept of Design Thinking, I had this feeling that this could be a game changer for how we do our business innovations. In a nutshell, because it starts with the customer as sole for finding innovations. This may be obvious for anyone knowing about Design Thinking fundamentals, but…

  • The amazing journey started

    A new journey started on 12 September 2013! It won’t be a lonely journey as we have a great crew with different backgrounds and stories. It was really nice to meet my classmates and start the program together. We come from different countries and work in different industries. I believe that it will be very interesting as we…

  • First step: backwards

    It was the morning of our second school day at Laurea, and the coffee line was long. We sat in the cafe with a classmate and watched the line getting longer and longer. In a few minutes, we had come up with a solution to improve the situation. Or so we thought. When our first…

  • Starting the service innovation & design journey

    The classroom was filled with excitement on last Thursday, as the 4th SID Master’s group started to navigate their service innovation & design journey. Throughout orientation the 28 new students were completely submerged in the Laurea’s cocreative learning culture, which provides the foundation for success as they pursue the Master’s program together. Team-building exercises at…

  • Service Design meets Futures Thinking #4

    A research based series of posts discussing the statement “Futures Research supports the Service Design process in multiple ways and throughout the whole process” by Minna Koskelo (LinkedIn) and Anu K. Nousiainen (Linkedin). Part #4: We are in the Service Innovation business! Our three (and a half) previous blog entries have been summarizing the purpose of our study initiated…

  • Are visual design skills important for service designers?

    Figure 1: Blog post mind map. To understand and develop service design we need to combine knowledge from different areas, as business administration, publishing, marketing, psychology, journalism, design, mathematics, ethnography, among others. Every service solution will need a better understand of context, user needs and usage. The natural born service designer is beholder, curious, focused,…