Service Innovation & Design
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10 Days to Make a Change — What I Learned from the Cross-European Virtual Hackathon
Using design and online collaboration to address challenges as a result of global COVID-19 outbreak As in spring 2020 we were experiencing nearly a global lockdown, I was searching for opportunities to collaborate with others virtually and contribute to the vast societal challenges that were taken place. After worrying news related to pandemic, I felt…
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Going Circular
Event: LOOP Circular case studies, webinar series in May and June 2020 A couple of months ago I participated in a circular design workshop, where I became acquainted with the key concepts of circular design. As the topic was really interesting, it was inspirational to find a webinar series with presentations of concrete cases how…
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The importance of routines
I participated on 28.5.2020 in a digital event focusing on organizational change and service design. The four-hour-event was hosted by Livework studio, an international service design company, and Delft University of Technology, technological university in Delft, Netherlands. The event had two keynote presentations. The first keynote speaker was Professor Brian Pentland from Michigan State University,…
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Circle is the new black
I participated on 19.5.2020 in an online event “Accelerating the shift to circular” hosted by Livework studio, a global service design company, and Metabolic, a Dutch consulting company focused on sustainability and circular economy. The topic of the event was exploring the synergies between service design and industrial ecology, and the importance of moving towards…
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The Age of the Customer
We live in a world where customers can demand more from companies by taking advantage of various digital channels. It is now the consumers who have the power to force companies to react and change. Companies that fail to understand this new reality will be out of business quicker than ever. This was the main…
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One size does not fit all – Creating better innovations through equality and diversity
I participated in a digital event on 13.5.2020 focusing on how gender equality and diversity can create better innovations. The online event was hosted by Stockholm-based innovation community Openlab. Together with five expert panel members from different fields of work, a panel moderator and a visual facilitator, the importance of gender equality and diversity in…
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Overnight digital transformation – virtual facilitation to the rescue?
The sudden push for digital transformation has been challenging for many industries and virtual facilitation skills are increasingly more useful in this new reality.
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The forgotten fuel for business – Emotions
Kuudes Aisti hosted an event in the end of February 2020 where Camilla Tuominen talked about do we destroy businesses by forgetting our emotions. She spoke how to lead and understand feelings and the importance of consequences of these intangible factors and invisible behavior at the workplace. Today organizations are focused on data knowledge and…
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How to make a Service Designer’s Portfolio
What are recruiters looking for when hiring a service designer? How can you showcase your skills in your portfolio? These questions were discussed at Service Design Network Finland’s Portfolio Evening on 9 March at Haaga-Helia. The event kicked off with a panel discussion with recruiters. After that, mentors offered feedback about participants’ portfolios in small…
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Designing from linear to circular economy
Event: Circular Design Workshop, “Designing sustainable future” 4th of March, in Maria 01, Helsinki I had a pleasure to participate in an interesting design workshop, which dealt with the topic that seems to be in the headlines everywhere – circular economy. More specifically, the workshop was about circular design, and from a service design student…

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