Service Innovation & Design
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Holacracy – an innovative management practice for organizations
During Gdynia Design Days and Design Talks Business Summit, I had a chance to participate in a workshop about Holacracy run by Ewa Bocian – a partner at Dwarfs and Giants, an innovation company which is organized in a holacratic way and its mission is to help shape the future of work. Source: Harvard Business…
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How design might help business thrive? – Gdynia Design Days and Design Talks Business diary
Gdynia Design Days is a one-week design festival in Poland at the seaside. It offers unlimited possibilities to explore the newest trends and good design practices via exhibitions, speeches, meetings or workshops. Among the events, there is also an extraordinary two-day conference, Design Talks Business, created to discuss the contribution design can make towards business,…
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The key take-aways from POLISHOPA Design Thinking 2019 conference
POLISHOPA is the biggest Design Thinking conference in Poland, two days of interesting lectures and two days of workshops, 16 experts from different fields and 4 speakers from abroad. It was the sixth edition. You can find more details on this page: https://polishopa.pl/ I recommend signing up for the newsletter to get information about the…
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How to facilitate a successful Circular Economy Jam event?
“As a facilitator, a lot of the success of the Jam relies on your shoulders. Not just helping the team deliver a good, validated concept, but their experience along the way.” Jesse Grimes – Service designer & Jam’s special guest from Amsterdam The quotation by Jesse Grimes goes straight to the point. The success of…
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Is our Service Design work more intuition or data driven?
Insight Clash is a free-of charge event organized by PTBRiO (Polish Association of Market and Opinion Researchers ) located in Warsaw city in Poland. It aims to clash different, sometimes contradictory opinions. This time the room was full of designers as the topic considered mostly them. We explored one question: Intuition or data – how…
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What I stole from Marc Stickdorn
Event: The 12 Commandments of Service Design by Service Design Network Finland & Service Design as a Tool of a Consultant by myself Time: 1.2.2019, 18-20 & 15.2.2016, 16-17 Place: Gofore Oyj, Urho Kekkosen katu 7B & Fraktio, Antinkatu 1 Fraktio does many wonderful things and one of those is Perjantaipresis, an event open for anybody to…
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Co-creating a City Family Centre
Kallio Family Centre Workshop for Residents 28.1.2019 Caisa Cultural Center, Leipätalo, Helsinki For some time already, I have been interested in how the residents of Helsinki are engaged in developing the city and city services. I have participated e.g. in the Participatory Budgeting planning sessions targeted for the residents in November 2018. This time, I…
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Latest Trends of Destination Marketing
Digital Tourism Think Tank – #DTTT2018 Helsinki, Bio Rex 29.-30.11.2018 I visited one of the most intriguing events in the traveling field the Digital Tourism Think Tank 2018 last November. Helsinki had the honor to host around 300 participants from all over the world in the event held in fabulous Bio Rex facilities. #DTTT global is…
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Can Design Solve Everything?
Design Forum Talks: Design, Value and Meaning Valkoinen Sali 28.11.2018 In late November 2018, I attended a seminar organized by Design Forum Finland, which, once again, discussed design and its overarching possibilities in solving complex problems in business, innovation and life in general. Many interesting keynotes were expected, such as Berlin-based phi360 consultant Arndt Pechstein’s “Hybrid…
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