Category: SID methods

  • Design Thinking big bang!

    “Here was a curious thing. My friend’s instinct told him the North End was a good place, and his social statistics confirmed it. But everything he had learned as a physical planner about what is good for people and good for cities neighbourhoods, everything that made him an expert, told him the North End had…

  • Getting in the mood for Design Thinking

    As far as Design Thinking goes, I must confess to being quite the “newbie”. Having only recently been enlightened to the magical world of service design, innovation and co-creation, I was excited to learn of the many different models that the design thinking world has to offer. Katja Tschimmel describes the similarities and differences of…

  • Design Thinking : Creating New Value by Humanization

    Business today is about emotions, wants and wishes. The traditional role of business management has been to ensure the efficiency of use of resources. The world has changed, and customers don’t settle to the cheapest and most practical products and services anymore. As we already have almost everything we actually need, we are now increasingly seeking…

  • Creative professionals can also be design thinkers

    I must confess that design thinking is a thing  I haven´t really thought about before I applied to Laurea University of Applied sciences to study the degree Master of Hospitality Management. One of the entrance examination tasks was a text about design thinking in hospitality  management. That was really the first time I read about…

  • Start of a journey in service design

    Reading time: 5 minutes. Written by Joonas Koski As I walked through the doors of Laurea UAS for our first contact session I was both nervous and exited at the same time. I wasn’t really sure what to expect, how would we be learning to be creative. I had read about Learn By Doing teaching…

  • How to empower creative confidence in others?

    ” Creative confidence is like a muscle—it can be strengthened and nurtured through effort and experience.” (David Kelley) Anyone can be creative. Creativity is our most powerful resource as human. The key factor that I learned over the two-day workshop of Design thinking at Laurea (2nd-3rd September 2016) was that, being creative means unleashing your mind.…

  • The cornerstones of service design

    Markus Torkkeli Today, the services are more important than ever. They represent majority of the GNP’s of developed countries and there is huge potential in them to be developed, digitalized, scaled and sold. Let’s take second hand electronics as an example. In one look at tori.fi one can see that there are over 5000 second…

  • To creativity and beyond

    If I had only one word to describe the two days I spent with Katja Tschimmel and Mariana Valenca on September 2nd and 3rd 2016 at Laurea Leppävaara, it would be creativity. There are, of course, other possible options as well, like innovative and colorful to name a few, but if I was to choose…

  • Design Thinking – from brain errors to innovations

    Have you ever been in a situation when you know your business isn’t going as smoothly as it should? You know that something should be done but you don’t know where to start or can’t identify the business problems or the customers’ needs? How do you feel about failure as a part of innovating? Have…

  • Design Thinking – Divergence and Convergence supported with Visualisation

    My first touch to study Customer Centered Service Design was 2 days Design Thinking class. I have a background in Human Computer Interaction design and Usability testing so I had rough idea what the design thinking could be even though I completely lack the Service background. For me user centered design process has always roughly…