Category: Futures Thinking

  • Embracing change at the Service Design Global Conference 2020

    Embracing change at the Service Design Global Conference 2020

    The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020.

  • Becoming a Design Thinker and Doer

    Design Thinking in action Our journey to the realm of Design Thinking started in extraordinary conditions, because our lecturer Katja Tschimmel wasn’t able to attend the course physically – nor some of the students – because of COVID-19. In spite of this, we got an inspiring and participative start for our studies. The best thing…

  • The Era of Disruption as an Innovation Enabler — How to Spot and Scan Trends to Kick-Start the Change?

    The Era of Disruption as an Innovation Enabler — How to Spot and Scan Trends to Kick-Start the Change?

    The future takes time to build, and each day is an opportunity to reflect on and plan for the next day From the Playbook for Strategic Foresight and Innovation by Carleton et al. 2013 The global pandemic outbreak in spring 2020 is continuing to disrupt markets, organizations and even our behaviours. As changes, new needs,…

  • 10 Days to Make a Change — What I Learned from the Cross-European Virtual Hackathon

    10 Days to Make a Change — What I Learned from the Cross-European Virtual Hackathon

    Using design and online collaboration to address challenges as a result of global COVID-19 outbreak As in spring 2020 we were experiencing nearly a global lockdown, I was searching for opportunities to collaborate with others virtually and contribute to the vast societal challenges that were taken place. After worrying news related to pandemic, I felt…

  • The future belongs to those who prepare for it today – Malcolm X

    Wouldn’t it be great to know what the future holds for us? Particularly in the difficult times we are currently living, it’s easy to wish we’d know what the world looks like in six months or a year. This of course isn’t possible, but futures thinking provides a framework for us to foresee what possible…

  • What if… organizations could prepare for uncertainty?

    What if an organization would know what are the pain points of its future customers, which are emerging competitors and partners, what type of ecosystems organization should be part of, what type of legal, social or political issues are arising, what is going to be next industrial trend, how to disrupt the industry? “What if”…

  • We Should All Be Interested in Ethical Questions Related to AI

    We Should All Be Interested in Ethical Questions Related to AI

    by Miikka Paakkinen This post is the second of a two-part blog series on design topics related to artificial intelligence (AI) and robotics. Click here to read part one on trust. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…

  • 7 Things to Consider When Designing for Trust in AI and Robotics

    7 Things to Consider When Designing for Trust in AI and Robotics

    by Miikka Paakkinen This post belongs to a two-part blog series on design topics related to artificial intelligence (AI) and robotics. You can read part two on ethics by clicking here. Note: I will not go deeper in to explaining the concepts of AI and robotics in this post. For a summary on the technologies…

  • From nobody to creative designer

    One Friday morning 28 students from different backgrounds sat down in a classroom at Laurea. At least as I know, majority of these people, had no or just little experience on designing, rather the opposite. The journey from nobody to be a designer had begun. For long we have lived in a world where we…

  • Motive based profiling in Service Design by Kuudes

    Juha-Pekka Ahvenainen, Markus Alavaikko We participated design breakfast arranged by Kuudes. According to their web pages Kuudes is Nordic insight, strategy and design agency. They have been doing motive based profiling of the customers for over ten years and they have published their latest studies last year. Kuudes has found eight different Finnish customer profiles…