Category: Innovation literature
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Attitude matters in lean thinking: learn to fail fast for success!
“Focus on the problem, not solution. You cannot quantify your way to the big max.” – Ola Sundell I still remember when ‘lean’ was a buzzword in manufacturing industry years and years ago. Lean concept was originally based on production process optimisation principles invented in Toyota for automotive industry back in early seventies. Now the…
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Innovation in perspective
In our first contact session with Gijs van Wulfen and Katja Tschimmel, we experienced a lightning version of an innovation process with Design Thinking: 2 days, not even 14 hours of work. And I’ve been wondering… What about real-life innovation? Can you expect to find a great brand new solution in just a couple of…
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Innovation and Development Activities in Professional Service Firms – a Role Structure Perspective, doctoral dissertation by Tiina Tuominen
By Riku Seppälä I attended the public defence of Tiina Tuominen’s doctoral dissertation at Aalto University in Otaniemi, Espoo on 22nd February. Title of her thesis is Innovation and development activities in professional service firms- a role structure perspective. The thesis can be found here: http://otalib.aalto.fi/en/collections/e-publications/dissertations/
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Service design case study: how to turn customer challenges into new service offerings
Author: Tuomas Suominen, tuomas.suominen@kaakelikeskus.fi In this blog post, I present how you can turn your customers challenges into new service offerings. The most crucial thing is to gather as much information as you can about your service users daily tasks. In this case study, this was done by interviewing clients. You can be surprised how…
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Book Review: Fast Strategy by Yves Doz & Mikko Kosonen
1 Fostering Strategic Agility Sharpening strategic sensitivity, building collective commitment and enabling resource fluidity are major guides to strategic agility. They give insight on all that need to be done to ensure that strategies are implemented to yield positive results. Sensitivity of organizations to changes around them is not enough to make them have a…
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Toolbox for growth and innovation – the outcome-driven innovation process
The author challenges traditional ways of gathering information for innovation in products and services. In this book, Ulwick introduces an outcome-driven innovation process, which he presents as new and productive. The book has a refreshing point of view on customer involvement and distribution of work between customers and experts. It is important to know precisely…
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Book Review: Mobile Service Innovation and Business Models
Current trends that shape the western economies are the growing importance of services, the need for innovation, changes in consumer and business markets, and the advancements in information and communication technology. Technological developments like the digitalization of information, the increased processing capacity of computer chips, miniaturization and increased mobility of devices, the use of sensors…
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User-based Innovation in Services : Book Review
User Ecosystem: Pathway to Innovation “The effective service innovation happens if entrepreneurial innovation group with technical capabilities can unite material, service and experience to provide market accepted new service. “ The subsequent blog post peeks into the book “User-based innovation in Services” by Jon Sundbo and Marja Toivonen and takes you to insight concepts as…
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The Role of Customers and Business Support Organizations in Innovation
By Lauri Kuljus and Mari The Handbook of Innovation and Services: A Multi-disciplinary Perspective, edited by Gallouj & Djellal, brings together 49 international specialists to discuss innovation as it relates to services. This handbook investigates the role of innovation in services from a variety of directions and provides a good source of comprehensive reference material…

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