Category: Service Design events
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Jamming in Leppävaara
Last weekend I was Jamming. Service Jam 2016 HKI took place at Laurea Leppävaara-campus. Service Jam is yearly event where people gather around to create new services in 48 hours. Jam is all about testing different techniques, learning from each other’s and having fun. This year 102 Jams were organized in 41 countries. Jam has…
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Processing Customer Needs in Service Jam
The theme for the year 2016 was a sound of a plash! On this basis we started individually writing down a problem. The problems we evaluated by idea walking. We changed problem papers and gave them points. The ideas which had most points we selected. And of course they were major global problems like warming…
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Hackathon / Day 2
Service Design Hackathon, Day 2. (29.1.2016) Friday night after work at 6.pm, raining outside, it is no more real winter outside. I must turn my head in to creative gear. These were the first thoughts on that night before the game of Kiinteistömaailma Hackathon started again. Homework was completed, which was to think: “Home service…
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How soft is business ecosystem creation?
Electric vehicles (EV) seem to be the only reasonable future replacement for what we call car today. Everyone seems to agree on that. Still, the amount of EVs on the streets is still quite close to peanuts. The reason for that is the lack of a supporting service ecosystem, i.e. the fact that the “tipping…
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Service Experience Trail – from MS Digital Eatery to Deutche Bank 101 concept
I participated the Service Experience Camp 2015 during 12 – 14 November in Berlin. On the preceeding day of the actual Camp event, I walked the optional 2,5 hours trail in Berlin Mitte with other Experience Camp participants. We got introduced to 4 particular retail spaces. We started with the Microsoft Digital Eatery, a combination…
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Women in Tech 2015 – match-making across industries to discover hot spots of innovation!
Women in Tech 2015 was arranged on 7th October in Helsinki with the theme “Make a difference!” and lured women of all ages with an interest in the future of business and technology to participate. The guest speakers Stephanie Keller-Bottom and Tammy Noll motivated us as women to be the change we want to see.…
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Open data and its potential – free information for all
What do we mean by open data? It is material which is created by public administration, organisations, companies or private persons and which is freely available and free of charge for the use of others. I attended a morning coffee event held by the Urban Academy, where launching of the open data of the City of Helsinki…
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Public Health Booster – Project which brings startup thinking into health care
I took part in a Public Health Booster Workshop held in the Laurea Tikkurila Campus – a project formed together by the Laurea University of Applied Sciences, City of Vantaa and HealthSPA – the Finnish health ecosystem booster, a non-profit association for health startups, with its main aim at placing Finland among the top best in healthcare. HealthSpa creates events, like this workshop, which matchmake healthcare professionals, students…
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Yves Béhar: Design is the driver for technology
I had the great forture to see Yves Béhar give a talk at the London Global Design Forum. Béhar is a design entrepreneur and the founder of FuseProject. He was named one of the Top 25 Visionaries by Time Magazine. His humanitarian work includes One Laptop Per Child and See Better to Learn Better. Béhar…

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