Category: SID events

  • Let’s play!

    In service design you stumble sooner or later in the use of Legos. They can be used in many different ways and stages. In Global CX 2020 Day which themes this year were CHANGE, Transformation and Future of CX, one of the keynote speakers Sirte Pihlaja, CX/EX advisor, community creator and global #1 best-selling author…

  • Designing remote working practices to improve employee experience (EX) in organizations

    Designing remote working practices to improve employee experience (EX) in organizations

    In recent years, remote working has become a hot topic as organizations are developing new working processes and modern collaborative platforms and technology emerge. At the same time, firms are moving towards human-centric approaches and working in multidisciplinary teams to stay competitive. Due to these rapid changes in several industries, recruitment, finding right competences and…

  • Developing a Non-Governmental Organization’s operations in Zimbabwe through co-creation

    Developing a Non-Governmental Organization’s operations in Zimbabwe through co-creation

    Zimbabwe Aids Orphan Society (Zimbabwe Aids-Orvot ry.), founded nearly 20 years ago, is a Finnish non-profit association founded by Seppo Ainamo and Oili Wuolle. The association raises funds for welfare and supports education for orphans in the poor neighbourhood of Dzivarasekwa in Harare, Zimbabwe.  Currently, roughly 500 members support almost 400 orphans (out of which 63%…

  • A cocktail of childish playing and academic research

    A cocktail of childish playing and academic research

    Collaboration and direct engagement were the key words when two distinguished service designer specialists discussed the use of creative practices in designing sustainable futures. This inspirational talk was organized by Design Club, on 23rd September 2020. Associate professor Tuuli Mattelmäki from Aalto University gave an overview of an EU-supported project Creative Practices for Transformational Futures (CreaTures)…

  • Designers as political changemakers

    What are the commonly stated wicked problems and what can we do about them? A common denominator for the so-called wicked problems is that they all have complex connections to multiple sectors of human societies and they cannot be solved easily, if at all. Wicked problem can also be a problem whose complexity means that…

  • Wicked, wicked problems

    New study in the field of service design! Mari Suoheimo’s doctoral examination was held on 18th of September in the University of Lapland. The opponent was professor Mikko Koria from Loughborough University London and thesis supervisor was professor Kaarina Määttä. First Suoheimo introduced us to complex and simple problems and made some examples of them. A…

  • Playfulness creates savings

    I participated on the 23th of September in Helsinki Design Week’s Aalto University’s Design club online talk “Creative practices for transformational futures” with Tuuli Mattelmäki, associate Professor and Head of department of Design in Aalto and Zaynep Falay a Partner in Hellon design agency, that does collaboration with Aalto University.  They were talking about their…

  • A complex conversation over the (business) world

    A Helsinki Design Week’s Aalto University’s Designs for a Cooler Planet’s program Design Club talk on 10th of September about the topic “System Innovations for Business Sustainability” and how does the talk transfer into today’s global business environment with academic researcher Dr. İdil Gaziulusoy and business Dr. Heli Antila, the Vice President, Biobased Solutions at Fortum was highly interesting and complex. …

  • Two hours in pouring rain in the footsteps of Jane

    On a Tuesday afternoon on the 8th of September a little group of people gathered together in front of a Aalto University building to walk two hours in a pouring rain among the Infrastructure of Otaniemi. The walk was arranged as a part of Helsinkin Design Weeks Aalto University’s program Designs for a cooler planet…

  • Pushing the boundaries of innovation

    Pushing the boundaries of innovation

    I participated on 10.9.2020 in an online event hosted by Design Club, a business community within Design Museum Helsinki, and Aalto University. The topic of the event was “System Innovations for Business Sustainability” and featured a presentation by Dr. Idil Gaziulusoy, an Assistant Professor in Aalto University and a panel discussion with Dr. Heli Antila, the…