Category: SID events

  • Disagreeable givers are batmen of a workplace

    What kind of people are non-conformists who are often also original innovators and business leaders? How to create a workplace where people are not afraid to speak up? How to offer purpose and meaning at work for people? Speakers of Nordic Business Forum 2017 tell.  How originals make their ideas heard Adam Grant is a…

  • Nudging: The Story of How Men Stopped Peeing on Themselves

    Did you know that a person’s satisfaction can be observed from the way they are standing? Behavioural scientist Pelle Guldborg Hansen tells us that you can. If a person is standing on their dominant foot and resting the other one, they are happy. If they are annoyed they tend to sway. Hansen’s research helps companies…

  • The City Shaped by People – accessible services for everyone

    How to design accessible and safer services and environments? What kind of role design can have when thinking about global challenges? Can wellbeing be designed? Equality and Parity Promoted by Design panel discussion at the Helsinki City Hall on 13 September. The panel discussion was a part of the Helsinki Design Week’s City Shaped by…

  • HDW 2017: How to create your own illustration style?

    Grafia (Association of Visual Communication Designers in Finland) organized an event called ‘An illustration in design process‘ during Helsinki Design Week 2017 on 15 September. Graphic artist Leena Kisonen and illustrator Linda Linko discussed about illustration styles and design processes. Leena shared the story behind her own visual language and showed examples of her work…

  • Digital transformation is not about IT

      Digital transformation consists of many changes that are going on right now. The authors of the book Digimuutos (Digital Transformation) Kati Lehmuskoski and Timo Savolainen list the changes: platform economy big data artificial intelligence social media robotics and automatisation virtual and augmented reality These disrupt industries and services such as transportation, banking, learning and…

  • Let your ideas fly!

    I had only just started my Service Design studies in Laurea when I noticed an ad on Facebook of an event called Palvelumuotoilun Q&A – Sparraile ja innostu kehittämään (Free translation: Q&A of Service Design – Come to sparr and get excited about SD) organized by a group of XAMK Service Design students and was…

  • MyData 2017 – Health Profile Hackathon

    MyData 2017 – Health Profile Hackathon

    Juha-Pekka Ahvenainen, Markus Alavaikko, Markus Torkkeli The National Institute of Health and Welfare (THL) is a state agency that promotes the wellbeing and health of the population, prevents diseases and social problems, and develops social and health services. It also is the statutory statistical authority in health and welfare in Finland maintaining a knowledge base…

  • Citizen participation model and game by City of Helsinki

    Service designers and City of Helsinki employees have developed a new model for citizen participation. One model application is a game that the city service teams, for example in libraries or in health stations, play in order to plan how to increase the participation of their clients. The goal of Helsinki is to become the…

  • Future of Service Design – does it exist?

    Ever thought about this? Is service design just one ism, which comes like a wave: First small, getting strong and then fading away. When reaching the end of its existing curve, the ism is so worn out that no-one even wants to hear the words “service design”. Aalto University Executive Education arranged on the 1st…

  • GovJam2017 – Top 8 benefits of Jams for the public sector

    Service Jams are becoming a common practice in the public sector too – or are they? How many of civil servants actually know the concept or have used the method for developing public services? At least some civil servants know the concept and some have also tested the method locally and nationally, on a small and large scale – and now…