Category: SID events
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Water as service
“Internet of things is here next year.” “Everything that can, will be connected.” – Some phrases heard in Telia Digitalist IoT Forum yesterday. The speakers of the forum told how all devices and most of the things will get chips and sensors that will be connected to internet. Then huge amounts of data will be…
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Designing Work for Future Needs. Future Needs are Here NOW!
Last week I participated the last one of the design related discussions of the series “Enter and Encounter – A series of discussions hosted by curators” jointly organised by Design Museum and the Finnish Association of Designers Ornamo. My expectations were high due to the interesting title: “Designing Work” (more here, in Finnish) and due…
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Designing a successful Jam in 3 weeks with zero budget
By Laura Järveläinen, Nina Kostamo Deschamps, Marta Kuroszczyk & Kristina Stening Almost a year has passed since we organized the Helsinki Chapter of Global Sustainability Jam. Back then we had just started our Service Innovation & Design (SID) Master’s programme at Laurea. Freshly inspired from the Design Thinking course, we jumped right in at the opportunity…
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Ritual Design – A New Perspective or Sacrilege?
“We needed a fresh approach, all our clients already know service design and how to use the tools”, starts anthropologist and service designer Veera Suomalainen her talk at October’s IxDA Helsinki meetup. My first thought was what?! Every time I tell people that I study service design, I have to explain them what it means.…
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Ten.ten. Ten to ten. A full dozen! Usco Hackathon
We were told about USCO Hackathon event and a change to participate in it. I had no idea what it was or what could be my role in it. But it’s always good to try new things, so I decided to join and I’m not regretting. It was an excellent experience.! USCO Hackathon was held…
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Design is here, at your Service. Enter and Encounter.
I have always been a fan of art and design and therefore a regular visitor of Helsinki Design Museum. Also, having only recently started to study Service Design and Innovation, I was delighted to spot the Design Museum advertisement on “Enter and Encounter – A series of discussions hosted by curators” as part of their…
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Customer experience in the strategy of Kone
The success of Kone is one of the top examples in Finland of how bringing service design into the company’s strategy has benefited the customer, the firm and probably the whole market. I think if elevator business can do it, we all should be able to do it, too! How do they do it The…
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Design for Life
12 hours of innovative groupwork, inspirational talks, delicious brainfood and of course: competition. What more could a future service designer ask for on an average tuesday? USCO (Using Digital Co-Creation for Business Development) is a project managed by Laurea University of Applied Sciences and the University of Tampere. The project involves eight organizations that represent…

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