Category: International conferences
-
Participation, Narrow AI and Machines That Design
The opening keynote speech of Mr. Marko Ahtisaari in Interaction16 conference started with a piece of music. And not just about any piece but recently recomposed Vivaldi’s Spring part of the Four Seasons. How appropriate for any beginning, and especially at the time spring still needs some encouragement to show its face to the streets…
-
IoT service kit in action
Few days ago I had a great privilege to participate in the workshop sponsored by Futurice, the powerhouse of digital services. The workshop named “Creating tomorrow’s services, together” was organized as part of IxDA’s Interaction Week and Interaction16 conference, which is taking place 1.-4.March in Helsinki. It takes a framework and toolkit … The workshop hosts…
-
The Network As a (Service) Design Material
The afternoon of Interaction16 workshop day offered the event named “The network as a design material: distributed systems UX for the internet of things”, which I had a pleasure of attending. According to the workshop hosts, Claire Rowland and Helen Le Voi, it is predicted that 33 billion devices will be connected to the Internet…
-
Service Experience Camp 2015
In the middle of November I’ve attended the Service Experience Camp in Berlin – a service design event that is a mixture of keynotes and bar camp sessions. It’s one of those few events that are truly holistically designed – with great attention paid to the speakers diversity, space that allows for meaningful conversation, tasty…
-
SXC Day 2 Barcamps – Learning to visualize & Documenting customer journey with Experience Fellow
Learning to visualize – say it in 3 frames! In my first bar camp session, Mauro Rego from Service Design Berlin promised us the attendees to learn how to visualize and do a canvas tool on anything. First assignment for us was to illustrate in 5 frames how to do a toast (=toasted bread). After…
-
SXC15 Day 1 Bar camps – Designer in the enterprise world & Data Canvas tool
Designer in the enterprise world by SAP Marion and Heike from SAP shared their experiences with us on implementing SD in the corporation world. Being a service designer in an enterprise requires expertise in a multitude of areas and teamwork with internal stakeholders that have divergent motivations. In large projects it is crucial to have…
-
Service Experience Camp (SXC) 2015 – a deep dive into SD and DT with european peers
The welcoming words of the organizers enlightened us about the movement behind camp event organizing – Service Design Berlin is a knowledge sharing community arranging regularly events on current topics of service design for design thinkers. In the camp event the purpose is to learn from each other how to go forward with design thinking in…
-
Advice for entrepreneurs: Is you business disruptive, adaptive and scalable?
At the Lifestyle Business Convention in London, co-founder and CEO of Wealth Dragons, John Lee gave a talk on “How to start a business and become an entrepreneur”. One of his topics was Why do 50 percent of all businesses fail in the first year?. The most important aspect for him was that these businesses…
-
The Near Future of Retail – bridging physical and digital worlds
According to EuroCis 2015 “customers are looking for the ultimate customer journey across all channels”. The 4.0 shopping experience looks “smart, convenient and fully networked” from “at home or at store, off or online”(1). At the end of February 2015 trade visitors from over 60 countries gathered at Düsseldorf in Germany to fetch information from…
-
Transformation Through Service Design – Service Design Global Conference 2013
“Is service design more in love with the process than the outcome? Do we want to be defined by processes, or outcomes and impact?” Lee Sankley provoked the audience in the Wales Millenium Center last Tuesday. Unlike the singers and dancers that usually take the impressive stage, Lee Sankley is group design director at finance…
You must be logged in to post a comment.