Category: Service Design Network

  • The Courage to Share Rough Ideas: Why Prototyping Drives Innovation

    The Courage to Share Rough Ideas: Why Prototyping Drives Innovation

    Written by Marin Anita & Sarker Md Saddam Hossain  In most workplaces, and even in everyday life, we are under pressure to deliver ready and polished solutions. However, Design Thinking shows us a counterintuitive paradox: incomplete prototypes, messy drawings, crude models, rapid mock-ups — this is where magic happens. Prototyping is not just a design…

  • We all just love problems, don’t we?

    We all just love problems, don’t we?

    Today we have all kinds of complex problems that need holistic solutions. Sometimes we do not even know what the problem is – so how can we ideate solutions then? A non-linear and iterative approach, Design Thinking, has offered a choice for solving complex problems – and impacted extensively the modern world’s innovations in business…

  • The human-centered concepts of creativity and design thinking

    These two concepts have been used when creating the products and services that we use, which have resulted in simplicity and ease of use. But, what are these concepts? And how are they human-centered? Let’s find out. What is creativity and how is creativity human-centered: Divine comedy or everyman’s labor How wonderful it is to…

  • Diving Into the World of Design Thinking

    “Now I want you all to introduce yourselves, but this time you will do it differently.” – this is how our Design Thinking course started and little did we know what will follow afterwards. To present ourselves we were divided into groups, where each of us had to first, speak about her/himself, second, count one…

  • Aligning strategic foresight in large organizations – Workshop at SDGC

    Aligning strategic foresight in large organizations – Workshop at SDGC

    During the Service Design Global Conference (SDGC) arranged in October, a workshop was held around facilitating future visions in large organizations.

  • Embracing change at the Service Design Global Conference 2020

    Embracing change at the Service Design Global Conference 2020

    The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020.

  • How to make a Service Designer’s Portfolio

    What are recruiters looking for when hiring a service designer? How can you showcase your skills in your portfolio? These questions were discussed at Service Design Network Finland’s Portfolio Evening on 9 March at Haaga-Helia. The event kicked off with a panel discussion with recruiters. After that, mentors offered feedback about participants’ portfolios in small…

  • Data Gives Insights, Design Gives Solutions

    The New Buzz Word “Data driven design” has become some what of a buzz word because data is considered to be the new oil. However, many companies struggle to figure out how to take advantage of data and so to speak “strike gold”. At the Service Design Network event: Data Driven Design, two companies K…

  • The Four Joys of Taking Part in a Book Club

    1. Join a Book Club and Actually Finish Reading a Book on Your Reading List Case in point: Ever since I heard about the much buzzed about Palvelumuotoilun bisneskirja (The Service Design Business Book), I was eager to get my hands on it. Needless to say, I never got around it. It wasn’t until I…

  • Designing together

    Everyone can – and does – design . — Nigel Cross Design thinking is a key part of what makes us human. This is how Nigel Cross described human ability and tendency for design back in 2011. The bold statement above is best explained by a few simple examples; design appears in everyday-like situations, by people…