Author: iiramariavirkkala
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Let’s play!
In service design you stumble sooner or later in the use of Legos. They can be used in many different ways and stages. In Global CX 2020 Day which themes this year were CHANGE, Transformation and Future of CX, one of the keynote speakers Sirte Pihlaja, CX/EX advisor, community creator and global #1 best-selling author…
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Wicked, wicked problems
New study in the field of service design! Mari Suoheimo’s doctoral examination was held on 18th of September in the University of Lapland. The opponent was professor Mikko Koria from Loughborough University London and thesis supervisor was professor Kaarina Määttä. First Suoheimo introduced us to complex and simple problems and made some examples of them. A…
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Playfulness creates savings
I participated on the 23th of September in Helsinki Design Week’s Aalto University’s Design club online talk “Creative practices for transformational futures” with Tuuli Mattelmäki, associate Professor and Head of department of Design in Aalto and Zaynep Falay a Partner in Hellon design agency, that does collaboration with Aalto University. They were talking about their…
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A complex conversation over the (business) world
A Helsinki Design Week’s Aalto University’s Designs for a Cooler Planet’s program Design Club talk on 10th of September about the topic “System Innovations for Business Sustainability” and how does the talk transfer into today’s global business environment with academic researcher Dr. İdil Gaziulusoy and business Dr. Heli Antila, the Vice President, Biobased Solutions at Fortum was highly interesting and complex. …
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Two hours in pouring rain in the footsteps of Jane
On a Tuesday afternoon on the 8th of September a little group of people gathered together in front of a Aalto University building to walk two hours in a pouring rain among the Infrastructure of Otaniemi. The walk was arranged as a part of Helsinkin Design Weeks Aalto University’s program Designs for a cooler planet…
