Month: September 2018

  • What is Customer Journey and why others besides sales and marketing people should be interested about it?

    What is Customer Journey and why others besides sales and marketing people should be interested about it?   Customer Persona Before starting to formulate customer journey, it is important to define customer personas, to whom these journeys will be created. A while ago, I wrote about what Customer Personas are and why those are useful.…

  • Agile piloting Jam in Open Living Lab days

      Smart Kalasatama: Agile piloting engages the urban community In 2013 the City of Helsinki decided to make Kalasatama as a model area of smart city development. Today Smart Kalasatama innovation platform run by Forum Virium Helsinki, has hit the headlines with engaging the urban community for the development of a smart district: it is…

  • ”You can’t do everything on your own.”

    ”You can’t do everything on your own.”

    Event: Open up, become inspired and innovate! Global perspectives at Innovation Breakfast Time: 5.9.2018 klo 8:00-10:30 Place: Hard Rock Cafe (Aleksanterinkatu 21, 00100 Helsinki) ”The focus of the USCO-project is to develop Finnish organisations capabilities to utilise digitalisation. The project explores digital business development on an organizational level, and in implementing open service innovation. USCO-project relies on…

  • I am on a path to somewhere! by Annamarja Paloheimo

    Two days of learning by doing, experimenting, prototyping, role playing and presenting under the tutelage of Katja Tschimmel has certainly guided me on a path to something new. Katja put her research into work as she introduced the Evolution 6 -Innovation & Design Thinking Model to us. In the model 36 different tools are introduced with…