Tag: Transformation

  • Digital transformation is not about IT

      Digital transformation consists of many changes that are going on right now. The authors of the book Digimuutos (Digital Transformation) Kati Lehmuskoski and Timo Savolainen list the changes: platform economy big data artificial intelligence social media robotics and automatisation virtual and augmented reality These disrupt industries and services such as transportation, banking, learning and…

  • Experiences from organizing the first German SDN Service Design Conference

    by Melanie Wendland, Master Programme SID 2011 Conference Context As Group Design Lead of Fjord’s Service Design Academy, I was involved in organizing the first German version of the Service Design Network conference. Together with Thomas Schönweitz, the leader of the German chapter, Nancy Birkhölzer, Group Director of the Service Design Academy, was co-chairing the…