Thousands and thousands of new digital services are developed each day, by well-known design agencies, by new start-ups as well as by individual designers or developers in different organizations, projects and associations. Everyone on these aims to design services that are “easy to use”, “attractive” and “appealing”. However, it is rare to have a comprehensive understanding on how to actually do that in practise. Designing for the Digital Age: How to create human-centered products and services by Kim Goodwin provides concrete guidance and instructions on those ”how to” questions, for running the design process, for designing successful services, for finding ways to deliver great user experiences and to minimise risks of driving customers crazy with complicated, confusing technology.
Tag Archive | Terhi Pennanen
Hey executive! A few tips to make your organization strategically agile
“The only thing constant is change”
– Heraclitus
We know your job as an executive is getting tougher and tougher no matter in what business you´re in. Operating environment is getting more and more competitive, fast based, complex, turbulent and blurry. You have probably noticed that the “old” way of thinking about the strategy and competitiveness won´t guarantee your organization´s success anymore. Strategy can´t no longer be done as a periodic planning exercise conducted in your organizations boardroom behind locked doors; planning for half a year, implementing for 3-5 years and then evaluating the strategy and building a new one – there is no time!
Say hello to agile strategic thinking! Through it, your organization is able to make fast turns and to transform itself without losing momentum. And we don´t mean simply adjusting to change, but thriving on the waves of change and becoming number one. Continue reading
Service Innovation & Design 