by Päivi J. Tossavainen
The growth of service business is projected to continue in EU. This trend touches all organizations. It also provides opportunities for Laurea, while systematic research and disciplined new business practices are sought in the field of service innovation and service design.
Traditionally European research on service has been strong. Thus, a joint research project with partners from various European countries is an excellent way to cooperate in this field.
Laurea SID is applying funds from EU to commence a joint research project. The funding scheme is FP7/ Marie Curie/ Industry-Academia Partnerships and Pathways (IAPP).
Our academic partners in this project proposal are Politechnico Di Milano, Italy, and University of Dundee, Glasgow, UK. On the business side, three small and medium-sized enterprises (SMEs) will participate.
The constitutive meeting of The Finnish Service Alliance (FSA) brought 180 service researchers and business professionals from all over Finland to Espoo today. The FSA is a new forum for service scholars and professionals to share research contributions and to discuss about the opportunities and challenges within the service field.
Service Innovation & Design 
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