Tag: service research

  • IN PLANNING: A joint research project to create strategic partnership network

    by Päivi J. Tossavainen The growth of ser­vice business is projected to continue in EU. This trend touches all organizations. It also provides opportunities for Laurea, while systematic research and disciplined new business practices are sought in the field of service innovation and service design. Traditionally European research on service has been strong. Thus, a…

  • ICSSME2012 conference greetings!

    by Dr. Päivi J Tossavainen Regards from the ICSSME2012 conference. ICSSME2012 is a newcomer conference of service research field. Organized by World Academy of Science, Engineering and Technology (WASET), the conference took place October 8-9 in Dubai, UAE. There were about 100 participants in the event from countries around the world. The two days provided…

  • The Finnish Service Alliance: a new collaborative community for service scholars and practitioners

    The constitutive meeting of The Finnish Service Alliance (FSA) brought 180 service researchers and business professionals from all over Finland to Espoo today. The FSA is a new forum for service scholars and professionals to share research contributions and to discuss about the opportunities and challenges within the service field. The mission of the FSA…