Tag: service experience camp
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SXC Day 2 Barcamps – Learning to visualize & Documenting customer journey with Experience Fellow
Learning to visualize – say it in 3 frames! In my first bar camp session, Mauro Rego from Service Design Berlin promised us the attendees to learn how to visualize and do a canvas tool on anything. First assignment for us was to illustrate in 5 frames how to do a toast (=toasted bread). After…
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SXC15 Day 1 Bar camps – Designer in the enterprise world & Data Canvas tool
Designer in the enterprise world by SAP Marion and Heike from SAP shared their experiences with us on implementing SD in the corporation world. Being a service designer in an enterprise requires expertise in a multitude of areas and teamwork with internal stakeholders that have divergent motivations. In large projects it is crucial to have…
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Service Experience Camp (SXC) 2015 – a deep dive into SD and DT with european peers
The welcoming words of the organizers enlightened us about the movement behind camp event organizing – Service Design Berlin is a knowledge sharing community arranging regularly events on current topics of service design for design thinkers. In the camp event the purpose is to learn from each other how to go forward with design thinking in…
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