Tag: Palmu Inc.

  • Doing micro and then macro

    Mikko Jäppinen and Heikki Savonen, service designers from service design company Palmu Inc (along with Pasi Sihvonen from University of Helsinki) presented their latest project: “University of Helsinki, make us simple, please?” in Service design breakfast event in Start-up Sauna in Espoo, Finland. University of Helsinki had hired (after a public tender) Palmu to redesign their…

  • Service Design Breakfast #7, Reima Rönnholm, Palmu Inc.

    Figure 1. How to Fail in Service Design, Palmu 2012 The last Service Design Breakfast was not about digital design, but more human-centric services. Reima Rönnholm started his presentation by asking everyone if they have already failed in anything this week or this day. Failing isn’t really fun, but what can we learn from failing? Reima quoted…