Tag: Palmu

  • AI and Service Design

    What is the first thing that comes to your mind when you think of AI? Robots? Data breach? Self-driving cars? There are as many thoughts about AI as there are definitions. It really depends on who you ask. However, in this blog I won’t go over what it is or isn’t but rather how we…

  • Service Design Achievement Award

    I participated in the first Service Design Achievement Award seminar on 22nd of January which was hosted by Katri Ojasalo from Laurea and Håkan Mitts from Aalto. The event took place at Aalto Design Factory. Five Finnish service design agencies participanted in the competition, and they had presented their best projects in the last fall’s Service Design Breakfast…

  • Make us simple, please

    When you have an organization with 11 faculties with 24 departments, 8500 employees, 35000 students, 137 IT-systems and a very long history of academic independence, what do you do when they ask you to make them simple? Service design agency Palmu faced this assignment and shared their story of a service design project with the…