Tag: new service development

  • Can Design Thinking Provide the Breakthroughs We Need to Reduce Global Poverty and Domestic Violence?

    Can Design Thinking Provide the Breakthroughs We Need to Reduce Global Poverty and Domestic Violence?

    Design thinking can help us eliminate extreme poverty, save millions more lives, inform and educate better, promote human rights more widely, and protect much more of the natural world… if funding agencies are willing to accept the same levels of ambiguity and uncertainty that designer must.

  • Stages, more stages and the same stages all over again

    The Design Thinking course on September 2nd-3rd 2016 was very illuminating. Doing Design Thinking by following a specific model really shows how much work should be put in design work itself from exploring to implementing. Doing the same thing over and over again with different methods (moodboard, brainwriting etc.) truly opens up new ideas during the…

  • Design Thinking – from brain errors to innovations

    Have you ever been in a situation when you know your business isn’t going as smoothly as it should? You know that something should be done but you don’t know where to start or can’t identify the business problems or the customers’ needs? How do you feel about failure as a part of innovating? Have…

  • Hackathon Kickstart / Day 1

    On 21st of January Futurice and Kiinteistömaailma organized Service Design Hackathon in Helsinki. I get to participate first time in my life for such a happening. It is all very exciting, as I never heard of “Hackathon” before! Young creative and business minded people have arrived to Annakatu 32, to building called “Kamppi´s top end”.…

  • Are we speaking the same language?

    In many of the projects that I have been a part of, the process begins right away. In the kickoff meeting you introduce yourself to a number of people, some of them who you have possibly never met before. You usually go over the projects goals and after that you’re off to the races. Even…

  • 4 interesting things I learned from service productisation

    If somebody had said in 1984 that he had a vision of people watching Formula 1 from their phones in 2014, he would have been considered mentally ill. In 1994 he could have been hired into a start-up-firm going bankrupt later that year. In 2004 this idea had already landed on Steve Jobs’ office desk.…

  • You cannot innovate alone!

    You’ve got a great idea, now what? How to get innovation off the ground in your company?   “You can invent alone, but you can’t innovated alone.” – Gijs van Wulfen   In the first course of our Service Innovation and Design studies we got to tackle the fascinating subject Design Thinking in an innovation…

  • Once upon a time in Tampere Global Service Jam

    What is The Global Service Jam? It’s a global innovation burst of 48 hours. Think of a bunch of musicians starting to play together. They all have their individual instruments, but after some try and error, they will be able to reach harmonies and create a unique sound and create new music. It’s the same…

  • Attitude matters in lean thinking: learn to fail fast for success!

    “Focus on the problem, not solution. You cannot quantify your way to the big max.” – Ola Sundell I still remember when ‘lean’ was a buzzword in manufacturing industry years and years ago. Lean concept was originally based on production process optimisation principles invented in Toyota for automotive industry back in early seventies. Now the…

  • Wrapping up the “New Service Development and innovative service systems” course

    During this fall, we have been introduced to various business related topics. In the “New Service Development and innovative services systems” course, we have learned the basics of blueprinting and how to create a business model canvas. Course objectives include; students can create a plan for developing a service concept and also evaluate and improve…